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1-Visitor
Feb 10, 2017 4:00 AM UTC
Question

Hello folks. I need to customize error.jsp in Windchill 10.2. Upon getting error 500 some action needs to be taken. Any idea how to proceed with the solution?

500 error page: Display "add mailto" option to create a ticket for the new user.

email to: IT-Support@abc.com

subject: SEC_Windchill new user account

body: Please create account for this user.

2 replies

2-Explorer
Feb 10, 2017 2:39 PM UTC

Here is where you have all the error files from Apache

apacheError.jpg

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1-Visitor
Feb 22, 2017 4:10 PM UTC

You can consider putting a java script popup ( you can write in error.jsp) that displays the message what do you want to display followed by re-directing the URL to your company support site.

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