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15-Moonstone
January 4, 2024
Question

How can I bring the ticket button to the Windchill home page?

  • January 4, 2024
  • 2 replies
  • 1072 views

Hi Community!

 

We allow users to open tickets from the menu in Folders. How can I bring this ticket button to the Windchill homepage?

When users want to open a ticket, I want them to be able to do this from the button on the home page.

 

smcvr_0-1704374269949.png

 

2 replies

HelesicPetr
22-Sapphire II
22-Sapphire II
January 4, 2024

Hi @smcvr 

I guess that it is similar to change notice or wtpart new wizard.

So you need a context where the object is stored. 

So from the HomePage there is no context and also the Ticket wizard does not contains the context selection

Am I Right?

If so you need to crate new wizard where you add the Context selection step and add it to some table on the homepage. 

You can use the My task table to add that action

HelesicPetr_0-1704374850139.png

 

 

PetrH 

avillanueva
23-Emerald I
23-Emerald I
January 4, 2024

Is Ticket some customization you've made?  I am not familiar with this action. 

smcvr15-MoonstoneAuthor
15-Moonstone
January 4, 2024

Hi @avillanueva 

 

Yes. A subtype I created as Problem Report.