In PR, for some affected objects comment is missing.
- July 10, 2024
- 2 replies
- 885 views
Version: Windchill Below 11.0
Use Case: Create Problem Report > Add affected objects(add more objects) > add comment to each affected object > Click on Finish to create the PR. Issue is not with 1 or 2 affected objects. When we have more number of object in affected object tab, then the issue reproduces with comment missing for few object in list.
Description:
Navigate to Product, select more objects(selected 35 objects), add comment for all and create Problem Report. Once the PR is created, go to related objects tab, and check the list. For some affected objects, the comment is missing in the table. Refer screenshot.
Got the PTC article, https://www.ptc.com/en/support/article/CS346216
As mentioned in PTC article, checked the custom-action.xml file, for create PR action.
<action name="create" uicomponent="CREATE_PROBLEMREPORT" ajax="page" afterJS="PTC.wizard.saveTableData.writeAllTableRows">
<command class="ext.thales.palma.change.nc.forms.CreatePalmaProblemReportFormProcessor" method="execute" windowType="popup" />
<includeFilter name="sandboxSharingValidationSimple" />
<includeFilter name="restrictGuestMembers" />
<includeFilter name="showNewActionPreValidation" />
</action>
afterJS was already present in actions file, it is still not solving the problem.
Please guide me on this to resolve.