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10-Marble
June 9, 2023
Solved

Managing Subscriptions created by users no longer available in Windchill 11.1

  • June 9, 2023
  • 2 replies
  • 1381 views

We have a user that is no longer available that has set up subscriptions for many groups. I am hoping to edit/delete these as many are not needed or need updates. Is this possible? If so, how?

Best answer by Marco Tosin

You can use these two reports to identify how many and which subscriptions were created and by whom.

Query builder report to list Subscriptions with its target objects and owner of a Subscription in Windchill PDMLink

How to generate query builder report which displays user with associated subscriptions in Windchill PDMLink

 

Here how to edit and delete subscription.

 

 

2 replies

Marco Tosin
21-Topaz I
21-Topaz I
June 9, 2023
Marco
joe_morton
18-Opal
18-Opal
June 9, 2023

To add to Marco's answer:

If you add the Subscription Object to the "Select or Constrain" tab, it will give you a link to the Subscription in the report results. Once you click on that link, you will be able to delete it (with the right permissions, of course).

 

Add this:

joe_morton_0-1686331057916.png

It should look like this when added:

joe_morton_1-1686331096501.png

Report results now include a link to the Subscription, where it can be deleted:

joe_morton_2-1686331195024.png

 

June 14, 2023

As i know identify an active user who can take ownership of the subscriptions. This user should have the necessary privileges and knowledge to manage the subscriptions effectively. Export the subscriptions created by the unavailable users and import them under the ownership of an active user. This process typically involves exporting data from the source user, modifying the ownership details in the exported file, and importing the modified file using appropriate tools or APIs provided by Windchill.