Skip to main content
11-Garnet
April 25, 2023
Solved

Rename action is disabled

  • April 25, 2023
  • 1 reply
  • 1948 views

Hi All,

With the same license and groups I can able to see Rename action in WC11 but In WC12 Rename action is disabled with same configuration anything needs to be done?

Thanks

 

Best answer by HelesicPetr

Hi @Pushpak 

Check the license group if there is not disabled profile with old license

 

Next try to .reset profile settings on the context 

HelesicPetr_0-1682423111672.png

 

Very often after a upgrade to wch 12+ there is necessary to rearranged the licensees because some are not used anymore for example PDMLink license and so on...

PetrH

 

1 reply

HelesicPetr
22-Sapphire II
22-Sapphire II
April 25, 2023

Hi @Pushpak 

Check the license group if there is not disabled profile with old license

 

Next try to .reset profile settings on the context 

HelesicPetr_0-1682423111672.png

 

Very often after a upgrade to wch 12+ there is necessary to rearranged the licensees because some are not used anymore for example PDMLink license and so on...

PetrH

 

16-Pearl
April 25, 2023

As Petr mentioned it sounds like a profile. You may want to check your profiles to make sure the rename action is visible

https://www.ptc.com/en/support/article/CS61251

https://support.ptc.com/help/windchill/r12.1.2.0/pt_BR/index.html#page/Windchill_Help_Center/profilemgmt/ProfileMgmtProfileEdit.html