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J
JM_1252980812-Amethyst
12-Amethyst
June 30, 2025
Solved

Restart Methodserver

  • June 30, 2025
  • 1 reply
  • 449 views

Version: Windchill 12.1

 

Use Case: In the process of implementing additional filestypes for CAD documents, following this specific guide: https://www.ptc.com/en/support/article/CS81396?&as=1


Description:

The only description I have found for restarting the MethodServers are this following guide: Using MBeans to Stop or Restart Method Servers

 

This, though does not work for maybe numeroes reasons

  1. There was no MethodServer to connect to 
  2. Starting a methodServer from the windows menu, gives a new server, but com.ptc does no have any methodServers + the following errors are thrown all the time
    JM_12529808_1-1751288208705.png
  3.  
Best answer by JM_12529808

Thanks for the suggestion - I ended up restarting the windchill service instead, which solved the issue (by restarting the method server as well).

1 reply

avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
July 1, 2025

This is not the recommended process for restarting system. I would only consider this if I had one method server in my cluster that was misbehaving and wanted to stop just it. Easier to kill process at OS level and let ServerManager restart it. If you really want to have it pick up file and configuration changes, you should use the windchill stop/start command to fully restart everything. 

    J
    JM_1252980812-AmethystAuthorAnswer
    12-Amethyst
    July 4, 2025

    Thanks for the suggestion - I ended up restarting the windchill service instead, which solved the issue (by restarting the method server as well).

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