Timeout Issues with Windchill REST APIs When Method Server is Not in Full Screen

Forum|Forum|1 year ago
October 15, 2024
2 replies
713 views

I developed an application in C# that retrieves information through a REST API from attachments, references, WTUser, and representations based on the EPMDocument idA2A2, except for WTUser. Later, I started encountering timeout issues with these APIs. The interesting thing is that when I switch the method server console to full screen, the timeout problem disappears, and this only happens with the APIs I mentioned. There are no issues with connections like WTPart. Is the reason for this that I am trying to process these APIs consecutively, or is there an issue with a setting related to EPMDocument in Windchill? Because, as I said, when I make the method server full screen, the timeout problem goes away. Should I try restarting the server?

API

Catalina

Community Moderator

Hi @ozclkonur

Thank you for your question!

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

Catalina | PTC Community Moderator