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avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
June 3, 2021
Solved

Disabling auto-create account in Navigate

  • June 3, 2021
  • 1 reply
  • 6305 views

We have Navigate connected and authenticating to Windchill. Since Navigate is case sensitive for user ids, all of our ids in Windchill are lowercase. There is a feature where if the user uses uppercase, Thingworx will create a new account but still let them login.  How can we disable this (auto account creation)? I cannot seem to find an article or doc on this.

Best answer by barko

Yes, unchecking the Create Users Dynamically box will stop the creation of new users but leave other functions of the authenticator active.

1 reply

B
barko16-Pearl
16-Pearl
June 3, 2021

Depending which authenticator you are using, either the ptc-identity-provider-authenticator or the ThingworxSSOAuthenicator, you can uncheck the Enabled box under General Information. This should stop automatic user creation, which is configured in these authenticators.

 

Here is a shot from the ThingworxSSOAuthenicator:

 

barko_0-1622752261295.png

 

avillanueva
23-Emerald I
avillanueva23-Emerald IAuthor
23-Emerald I
June 4, 2021

We are passing authentication back to Windchill so the accounts match. ptc-identity-provider-authenticator is enabled but not sure your suggestion to disable it makes sense. Doesn't that disable the entire connection to authenticate back to Windchill?  There is an option under Configuration that is checked which says "CreateUserDynamically" and that is checked.  This seems like the place right?

avillanueva_0-1622818535734.png

 

B
barko16-PearlAnswer
16-Pearl
June 4, 2021

Yes, unchecking the Create Users Dynamically box will stop the creation of new users but leave other functions of the authenticator active.

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