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HA_100895681-Visitor
1-Visitor
April 20, 2022
Question

Facing issue while installing thing Worx( related to postgres)

This was the pop up error - "postgres user does not exist. check the information you entered"

1 reply

schauvelin15-Moonstone
15-Moonstone
April 20, 2022

Hello,

 

Did you create postgres user as written in doc ?

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/thingworxfoundationinstallerforwindows.html#


◦A database user configured as the owner of the ThingWorx database with the following:
▪All privileges granted to this user on the ThingWorx database.
▪The can login property set to yes.
This database user will be entered as the ThingWorx database username in the installer.


Kind regards. 

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