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1-Visitor
September 27, 2019
Question

LandingPageMashup Rendering Issues after Upgrade

  • September 27, 2019
  • 1 reply
  • 2823 views

Hello All

 

Recently I upgraded Thingworx from 8.1.3 to 8.4 and Thingworx Navigate from 1.6.1 to 1.9.1 following official PTC guides. During upgrade I did not see any errors or failures but now the Navigate Landing Page has serious rendering issues s you can see from the attached screenshot

 

There are no javascript errors and all static resources (CSS/JS etc...) are loaded correctly

 

Thank you

 

Davide

1 reply

dmarucco1-VisitorAuthor
1-Visitor
September 27, 2019

It seems that JavaScript files under Thingworx/Runtime

- mashup-common-general-runtime.js

- mashup-common-widget-runtime.js

- etc...

 

Are not correctly upgraded, ora there is a bug in the upgrade package

1-Visitor
September 27, 2019

I've the same problem.

But not with an upgrade ..

I've done a new installation.

 

Kurt

dmarucco1-VisitorAuthor
1-Visitor
September 30, 2019

Hi Kurt

 

I solved the issues copying all files contained in folder  <TOMCAT_HOME>\webapps\Thingworx\Runtime from Thingworx Navigate 1.9.1 clean installation to my upgraded navigate. You are facing same issue on clean 1.9.1 installation?