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Avalo13-Aquamarine
13-Aquamarine
January 12, 2018
Solved

Part List doesn´t work

Hi @all,

 

i have the following Problem that you can see on the Picture.

In the PartListAccessAppMashup i have add some parameter.

 

 

What am I doing wrong ?

 

Thanks for any answer

AvaloAnswer
13-Aquamarine
June 13, 2018

The problem was never solved but with the update on Navigate 1.6 the part list works fine.

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10 replies

bibekb12-Amethyst
12-Amethyst
January 16, 2018

Hi Nico Huettner​,

Based on the screenshot, it looks like a known issue with Navigate 1.5, that was fixed in Navigate version 1.5.2. Here is the KCS article that outlines this issue. Hope this helps!

Regards,

Bibek

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    tbhosale5-Regular Member
    5-Regular Member
    January 16, 2018

    Hi Nico,

    As mentioned by Bibek this is a known issue in Navigate 1.5.0 and is fixed in Navigate 1.5.2. Refer CS269109 for details of this issue.

    To confirm this issue is same as the one mentioned in the article, check for this error message in ThingWorx Application logs : Thing [AttributeSelectorThing] is not running]

    Regards,

    Tushar Bhosale

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      Avalo13-AquamarineAuthor
      13-Aquamarine
      January 17, 2018

      Hi Tushar,

      the application log say´s the following:

      [context: com.thingworx.webservices.context.HttpExecutionContext@19c618f8][message: Unable To Parse JSON Request]

      Exception executing service, GetDisplayableAttributes, on resource provider: WindchillDemoPartResourceProvider

      [context: com.thingworx.webservices.context.HttpExecutionContext@c076d05][message: Unable to Invoke Service GetDisplayableAttributes on PartsListAccessAppThing : JSON Server error HTTP 404                                                                                                     ]

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      tbhosale5-Regular Member
      5-Regular Member
      January 17, 2018

      Hi Nico,

      Are you able to search for objects in Navigate? If not, Windchill is not yet connected to ThingWorx/ Navigate.

      This looks to be a configuration issue and not the product issue mentioned above. Please open a TS case for investigating this further. Make sure to attach the Application logs and Method server logs.

      Regards,

      Tushar Bhosale

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        SaranKarthick1-Visitor
        1-Visitor
        May 2, 2018

        Hi @Avalo,

         

        We also had come across a similar issue. The problem we had was the attributes doesn't show up but the windchill connector showed positive connection and even the services were working. Then we checked the baseURL of the connector. We had given small letters in the hostname. Even though the URL worked, some services were not invoking properly. So it seems that the base url was case sensitive. After changing it to the proper case letters the attributes become visible to us. Hope this helps.

         

        Regards

        SaranKarthick

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          Avalo13-AquamarineAuthor
          13-Aquamarine
          May 2, 2018

          Hi SaranKarthick,

           

          thanks for your reply. I check this but our URL was correctly insert.

          So this is not the reason...

          At the next week we update to navigate 1.6. I hope the problem will be fixed with the update.

           

          Avalo

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            Avalo13-AquamarineAuthorAnswer
            13-Aquamarine
            June 13, 2018

            The problem was never solved but with the update on Navigate 1.6 the part list works fine.

            Translate
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