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A
akshaygt1-Visitor
1-Visitor
October 11, 2018
Solved

Thingworx not working

  • October 11, 2018
  • 1 reply
  • 8012 views

Hi,

I am trying to install Thingworx for Navigate.I have installed PostGre SQL database 9.4.11 and Apache Tomcat 8.5. I have done the configurations as per the Thingworx installation guide.I have created ThingworxPlatform folder and placed the json file in it mentioning the license details.Later I created the ThingworxStorage folder and ThingworxBackupStorage folder. When I try to launch the Thingworx, its not getting launched showing the attached snap.

No content is created in ThingworxStorage folder.I re-deployed Thingworx.war file but that hasn't helped.Still the ThingworxStorage folder remains empty.If anyone has faced same kind of issue, please do help me out here.

Regards,

Akshay

Best answer by slangley

Hi @akshaygt.

 

Depending on the version of Navigate and ThingWorx you are installing, you may have an compatibility issue.  Please refer to this matrix for supported versions.

 

Regards.

 

--Sharon

1 reply

P
posipova20-Turquoise
20-Turquoise
October 11, 2018

Have you ran the postgres scripts (db and schema setups)? 

Also, you should not be creating ThingworxStorage and ThingworxBackupStorage folders yourself. Please remove and let tomcat create them upon deployment.

A
akshaygt1-VisitorAuthor
1-Visitor
October 12, 2018

Hi, 

Thanks for your reply. 

Yes, I had ran the postgres scripts, but still its not working. Folder ThingworxStorage and ThingworxBackupStorage is not getting created. I have added THINGWORX_PLATFORM_SETTINGS in the system variable.

I don't understand what am I missing out.

 

Regards,

Akshay

P
posipova20-Turquoise
20-Turquoise
October 12, 2018

Did you copy and place Thingworx.war in Tomcat/webapps folder or did you deploy it through a browser? What path did you put in your environment variable? You only need to do that if your tomcat is on a different drive from the ThingworxPlatform folder (which should be in the root of that drive).

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