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bYoussouf1-Visitor
1-Visitor
March 9, 2021
Solved

Thingworx SAP Integration Problem

  • March 9, 2021
  • 1 reply
  • 4603 views

Hi PTC Community:

 

I faced a problem when I tried to establish the connectivity between My Thingworx and SAP,

I already followed the available HandsOn tutorial for the configurations 

IR is OK,

SAP Endpoint OK

but connectivity not OK

bYoussouf_0-1615302369164.png

Then trying to map services in API mapping, I got : 

bYoussouf_1-1615302455682.jpeg

And for IR LOGS :

bYoussouf_3-1615302570927.png

 

Any suggestions or solutions ?

 

Thanks 

 

Best answer by slangley

Hi @bYoussouf.

 

Based on the errors, it still appears to be a permissions issue.  Did you test it under the Administrator account--not an account with Administrator permissions?  This needs to be the next step in troubleshooting the issue. 

 

Regards.

 

--Sharon

1 reply

S
schauvelin15-Moonstone
15-Moonstone
March 9, 2021

Hello,

 

Could you please confirm that "Validate connection" and "GetEndPointList" services are working correctly in your TWX SAP connector?

Can you confirm your Thing is inheriting from SAPODataConnector template?

Are you using fixed authentication? if so, is "Authentication Type" set accordingly?

 

Kind regards. 

B
bYoussouf1-VisitorAuthor
1-Visitor
March 9, 2021

Thanks for your replay,

 

Of course I used SAPODATAConnector thing template

validateconnection service is OK 

bYoussouf_0-1615308887104.png

 

But the getendpointList can't fetch the metadata of the URL

bYoussouf_1-1615308949532.png

 

 

 

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