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Moudy296-Contributor
6-Contributor
October 28, 2024
Question

Unable to create ThingWorx Connectors

  • October 28, 2024
  • 2 replies
  • 1233 views

Greetings,

When I want to create the connector base on ThingTemplate: PTC.WCODataConnectorThingTemplate , it shows in the log that's been created but it still lags on the save button which shows that still in the progress for saving and take time to save but it won't save so how to fix this issue to create such a connector to use the services and thanks

2 replies

T
TonyZhang16-Pearl
16-Pearl
November 20, 2024

Hi @Moudy29,

Is there any change in the situation? 

Can you please try clearing the browser cache and Tomcat cache and restart Tomcat to see if the connector Thing is created in Composer?

For how to clear Tomcat cahce, please refer to below article

https://www.ptc.com/en/support/article/CS238915

    T
    TonyZhang16-Pearl
    16-Pearl
    December 6, 2024

    Hi @Moudy29 ,

    Thank you giving me a Kudo for my last reply, did clearing the browser and Tomcat cache work? For the benefit of other Community Members who may have the same question, it would be great if you could designate an appropriate answer as the Accepted Solution.

    In the event that no response answered your question, please post your current status here.

    Thanks for using the PTC Community!

    Regards,
     

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