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CP_105664494-Participant
4-Participant
August 14, 2025
Question

Windchill and Windchill(Thingworx )Navigate date synchronization on search result details page

  • August 14, 2025
  • 2 replies
  • 1677 views

The date time format on windchill details page and windchill navigate OOTB apps search result page is different not in sync. 

On windchill details page the date and time format is UTC (The date format was changed from default yyyy-mm-dd to dd-mm-yyyy) 

Windchill.png

On Navigate app search details page date time format is different its coming IST and date format is still deafult.

navigate.png

Windchill Version 13.0.2.4

Windchill Navigate(Formerly Thingworx Navigate) Version -9.7.0

 

Can the date time format be in sync at both places?

 

    2 replies

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    August 14, 2025

    I believe that is just a display setting. The time/date is stored in the database in UTC format.

    I know you can set a preference in Windchill to set the time to display in your local time zone. You can also set the display of the date to meet your local preferences. I would thing Navigate would also have some preference for setting date and time to your local preferences.

     

    Catalina
    CatalinaCommunity Manager
    Community Moderator
    August 18, 2025

    Hi @CP_10566449 ,

    I wanted to see if you got the help you needed.

    If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

    Of course, if you have more to share on your issue, please pursue the conversation.

    Thanks,

    Catalina | PTC Community Moderator
    C
    CP_105664494-ParticipantAuthor
    4-Participant
    August 22, 2025

    Hi @Catalina ,

     

    We have already raised a PTC case and technical support team upon consulting with R&D team have only asked to raise as idea as currently it is complex. Also, they have created this article Article - CS451268 - Is it possible to change timezone settings of Navigate Mashup in ThingWorx Navigate. I had earlier raised it as topic that's why created it idea under Thing Worx platform

     

    Thanks,

    CP_10566449

     

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