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1-Visitor
April 17, 2014
Solved

Black Screen Cre0 Parametric 2.0

  • April 17, 2014
  • 13 replies
  • 12102 views

When I start Creo parametric 2.0 i got only black screen. I'm newer in this programm. How to repair it? Please, help Безымянный.png

My PC: Windows 7 x64, Intel core i3, RAM - 8 GB, ATI radeon HD 5650


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Best answer by ptc-5664735

I have solved my problem. I BACK UP my configuration of video addadpter to basic

13 replies

14-Alexandrite
April 17, 2014

this is correct.

now set your work directory and load something, or hit new and start drawing.

1-Visitor
April 18, 2014

It isn't correct. When I start drawing this black screen doesn't disappear.

Безымянный.png

14-Alexandrite
April 18, 2014

Ok well openGL is default, so did you try graphics win32_gdi?

Dale_Rosema
23-Emerald IV
April 17, 2014

Vitpa,

Welcome to the forum. Most likely you do not have an approved graphics card and driver and will need to switch your config to open GL.

Check out this link:

http://communities.ptc.com/docs/DOC-3443#comment-12292

Thanks, Dale

1-Visitor
April 17, 2014

If you have two graphics processors that switch depending on the load (built in + separate card) which is common on laptops these days, you may need to disable one them (i.e. intel graphics) in the BIOS and run only the Radeon. That's what I had to do with one laptop and it worked.

1-Visitor
April 18, 2014

My PC isn't so modern (2010) it has only one graphics processor - ATI Rafdeon HD 5650. Maybe any other ideas?

1-Visitor
April 20, 2014

Reinstalation didn't help

1-Visitor
April 21, 2014

HELLO, I AM IN CHINA,

I personally think that you should enter the file / options prior to start a new part, then select the system color/graphics/ background,and select the color rather than black. I congradulation your success!

1-Visitor
April 21, 2014

Hello. I am from Ukraine.

Changing of system colors didn't help. Thank you for idea.

1-Visitor
April 21, 2014

Vitaliy,

did you follow the link Dale gave you ?

There is another option graphics d3d which may help.

Creo relies on a full implementation of OpenGL, which professional cards provide, consumer cards not always.

These options bypass the graphics driver and use the CPU for graphics calculation.

If the config options do not help, you could try any NVidia card.

Reinhard

1-Visitor
April 21, 2014

Thanks everyone)

1-Visitor
August 19, 2014

Vitally, What did you exactly do to fix the problem? I have the same problem. I run on a mac pro using parallel software to run window. My graphics card is ATI Radeon X1900 XT 512 MB and I get the black screen.

I dont have admin access so I cant change things on the configuration editor.

Any ideas?