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8-Gravel
May 21, 2018
Question

can't add symbols to note ...sometimes

  • May 21, 2018
  • 1 reply
  • 3349 views

Has anyone seen an issue when you can’t add text symbols to a note in a drawing?  The text symbol box pops up, but when I click on anything nothing appears in the note.  For example, I can type “FORM UP 90”, but can’t add ° no matter how many times I click on it.  To make it weirder, after I finish the note, I can go back in and edit it and then add ° without a problem.  Is it a Creo setting?  One of those neat little Creo features?

 

Thanks,

Phil

1 reply

1-Visitor
May 21, 2018

Since there is no further info given:

#1 guess - a Spacemouse is in use. There's a history of odd interactions with the Spacemouse software

#2 guess - there's a display driver problem such that the Operating System is not telling Creo about the click event.

 

It is not a feature of Creo and there's no 'setting.'

 

14-Alexandrite
May 21, 2018

We have had this issue as well and it turned out to be the NVIDIA setting.  See article CS28315:

 

https://www.ptc.com/en/support/article?n=CS28315&language=en&posno=1&q=graphics%20issues%20in%20creo%204&source=search

 

Changing the setting resolved quite a few issues we had been seeing.

8-Gravel
May 22, 2018

Thank you for the article.  Unfortunately, none of the setting changes fixed the issue.