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dmartin11-Garnet
11-Garnet
June 9, 2015
Question

Command labels hide when switching between apps?

  • June 9, 2015
  • 8 replies
  • 6283 views

I filed a case with PTC Technical Support regarding this, but it's not consistently repeatable. I'm interested to hear if anyone else has experienced this.

When switching between applications in Creo Parametric - mostly between Cabling to Standard Assembly mode, but sometimes when switching between ISDX and Standard Part mode - the Command Labels hide, so all you see are the icons. Then I have to right click on each Command Group to Unhide Command Labels (or restart Creo if I'm really lazy).

It's more of an annoyance than anything else. We're on Creo 3.0 M040, and I first noticed this behavior in M030.

8 replies

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dplachinski12-Amethyst
12-Amethyst
October 12, 2015

David,

We are experiencing the same issue. Have you received a fix for it yet?

Dan

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dmartin11-GarnetAuthor
11-Garnet
October 12, 2015

No fix, although it seems to happen less often in the newer build codes. I only remember it happening once in M050, and haven't experienced it yet in M060.

Part of the problem is that it's a difficult bug that you can't reproduce consistently, so PTC doesn't address it.

D
dplachinski12-Amethyst
12-Amethyst
October 12, 2015

We are on M040. I will try and get a later build.

Thanks again,

Dan

M
mstockfelt1-Visitor
1-Visitor
March 5, 2016

I also get this frequently. It is annoying, but I have found that if you right-click on the group bar beneath the icons, the greyed-out "Hide command labels" reappear as it should. So you can restore the labels per group.

bug.png

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    dmartin11-GarnetAuthor
    11-Garnet
    March 5, 2016

    Yes, it's easy to rectify, but annoying none the less. I also notice it happens when deactivating components in assembly mode and sometimes switching between a subassembly and returning to its parent's window. I'm on M070 and still experiencing it.

    J
    jnegrini1-Visitor
    1-Visitor
    January 9, 2017

    Hello All,

    I am happy to find other users with the same issue. I could not find the reason why Creo does that or what its causing it. The users were all doing different things. One noticed that it happened more often with assemblies using PRO/Program options. I couldn't reproduce the issue on my PC yet.

    We are currently on Creo 3 M090. Did anybody had any news from PTC? Otherwise I am logging a call as well.

    Thank you.

    Juliana

    C
    CTool1-Visitor
    1-Visitor
    May 22, 2019

    this happened to me a couple of times using creo 4.0 m050, now i'm using creo 5.0.2.0 and it's happening something like 5 to 10 times a day. it's nothing compared to other problems, but getting this thing so often makes me want to throw the pc out of the window

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