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msteffke15-Moonstone
15-Moonstone
November 20, 2017
Question

Creo 3.0 - Complaints of slowness

  • November 20, 2017
  • 3 replies
  • 3535 views

I am the admin and recently released Creo 3.0,  changing (avoiding the word upgrade) WF5 Creo elementts Pro.   We are using Windchill Intralink 10.2.  Users are not happy with the longer regen times, and longer retrieval times.   Some have taken the online upgrade training, it doesnt seem to be a matter of how to use it or where to find the button, it's a more click-wait thing.     The complaints remain consistent across users with newer or older harder. 

 Where do I even start in addressing the concerns, other than benchmarking vs WF5?   But in the end that just proves the issue is real, doesn't really fix anything.  

 

3 replies

Mahesh_Sharma
Mahesh_Sharma22-Sapphire I
22-Sapphire I
November 22, 2017

You may try test this with/without Windchill to find if it is with Windchill or Creo only. Also, try contacting PTC Support for further assistance. 

HamsterNL
HamsterNL18-Opal
18-Opal
November 29, 2017

How was the performance in your test environment?

M
msteffke15-MoonstoneAuthor
15-Moonstone
November 29, 2017

Performance was like this when we tested too.   A bit slower.  Not enough to make you not switch when you're paying big K's for maintenance.   And to the previous response, yes windchill is even a worse drag on it.  Windchill is fine for having a couple hundred parts in a workspace.   We have thousands.  When you model automated designs for configure to order industrial equipment, every configured unit pulls more and more parts into the workspace.   I mention this because the argument is always how we are using the software.  But we have been using it like this since release 20 and performance was never an issue back then.  Every release since has delivered longer retrieval and regen times. 

D
dschenken1-Visitor
1-Visitor
November 29, 2017

One thing that really slows things down is having a lot of data in the Windchill view, particularly any status information about the modification/out-of-date status. As far as I can tell the Windchill communication generates very high traffic in terms of messages, even if those messages are really small so the network volume looks small.

 

I found that changing the data view to be just the component names made a huge difference in responsiveness.

C
cadcam1-Visitor
1-Visitor
November 29, 2017

Did you upgrade the windows and/or the security checker, e.g. McAfee etc? We have had a lot of trouble with slow response on large assemblies due to  McAfee resetting itself to check every file when loaded even when known to come from a secure sources.

 

   Regards

 

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