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Michael_10-Marble
10-Marble
July 22, 2025
Solved

Creo 9.0.3.0 not responding

  • July 22, 2025
  • 3 replies
  • 821 views

Whenever I stop working on creo for a period of time or the network pauses creo becomes unresponsive and shows as not responding - this happens quite often and the only way to fix it is to end the process in task manager and restart Creo.

Any ideas on how to fix this would be appreciated.

Best answer by Michael_

I've removed hibernate as an option in the sleep settings and also set the display to never turn off on battery and plugged in.

 

3 replies

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
July 22, 2025

Can you provide more information? Are you working across a network? Do have a VPN? What version? Is it cloud based?.....

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Michael_10-MarbleAuthor
10-Marble
July 23, 2025

It's on a network plugged into the ethernet, creo 9.0.3.0 running on the hard drive using files and floating licence off the network

 

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BHurler10-Marble
10-Marble
July 22, 2025

What is your setting for SUPPRESS_LICENSE_LOSS_DIALOG?  I'm getting the feeling that Creo may be waiting for input from another window when this happens.

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Michael_10-MarbleAuthor
10-Marble
July 23, 2025

Michael__0-1753244823375.png

SUPPRESS_LICENSE_LOSS_DIALOG is set to "No"

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BHurler10-Marble
10-Marble
September 5, 2025

Change it to yes.  

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HF_CHINA10-Marble
10-Marble
July 23, 2025

会不会是电脑使用了睡眠或休眠模式，可以尝试一下电脑设置微信截图_20250723090629.jpg微信截图_20250723090732.jpg微信截图_20250723090749.jpg

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Michael_10-MarbleAuthorAnswer
10-Marble
July 23, 2025

I've removed hibernate as an option in the sleep settings and also set the display to never turn off on battery and plugged in.

 

    KenFarley
    KenFarley21-Topaz II
    21-Topaz II
    July 23, 2025

    In the past I would experience this kind of thing when printing. Complete lockup of Creo, unable to do anything, needed to kill the process and start up Creo again.

    What I found out after fighting with it for months is that for whatever goofy reason, sometimes when the print dialog was coming up, it was being placed behind the main Creo window. The dialog was waiting for input, and the main program was frozen until that dialog window was finished.

    To get out of the situation was simply a matter of alt-tab and picking the dialog window.

    So, maybe you're getting some sort of message window from Creo - license info, whatever, that needs you to click OK or something and that window is behind the others? It's a long shot, but worth a look. Knowing this has saved at least a small bit of my sanity.

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