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dgrobe1-Visitor
1-Visitor
March 10, 2022
Question

creo crash when creating pvz file

  • March 10, 2022
  • 1 reply
  • 1246 views

ive searched, and cant find a solution.  creo 3.0 M120 crashes when i try to save as a .pvz file.  the assembly isnt even that large of a file.  any input?

1 reply

V
VladimirN24-Ruby III
24-Ruby III
March 10, 2022

Similar question before - "System crash while saving pvz file": https://community.ptc.com/t5/3D-Part-Assembly-Design/System-crash-while-saving-pvz-file/td-p/669172

S
sacquarone21-Topaz I
21-Topaz I
March 11, 2022

Hello @dgrobe 

 

You may want to attach the traceback.log probably generated on disk to this post for further review.

 

Alternatively, you may want to:

  1. Export the impacted object in another neutral format (IGES r STEP for instance
  2. Openthe neutral format as a new model
  3. export it as pvz

 

If above is useless, and not trabeack in your working directory, as a general rule for this kind of "data specific" questions, it will be difficult to provide further guidance without access to the impacted data. Considering above:

  • If data can be shared with the cmmunity, feel free to attach it here with a reply to this post
  • If not, we suggest you to open a case with PTC Technical Support who will also need access to the data for this test (but data won't be shared here with the community)
  • For info, if data is very confidential, just for info, PTC TS has also access to a secured process named NDA (Non-Disclosure-Agreement), built for data sharing purpose on a very secured ftp server

 

Regards,

 

Serge

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