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AY_90519601-Visitor
1-Visitor
August 23, 2022
Question

creo software automatically stopped.

  • August 23, 2022
  • 3 replies
  • 894 views

I am using Creo Parametric Release 9.0 and Datecode9.0.1.0

Creo software automatically closed please solve the error immediately.

Here are the errors that I faced
No

3 replies

B
BenLoosli23-Emerald III
23-Emerald III
August 23, 2022

More information is needed.

What operation were you doing when Creo crashed?

Does your computer have a certified graphics card and up-to-date drivers?

 

There should be a traceback.log file written from the crash that you can send to PTC Tech Support and they may be able to tell you why it crashed. Uploading the traceback.log file here will do no good, only PTC can understand them. You will need to open a help desk call.

Dale_Rosema
Dale_Rosema23-Emerald III
23-Emerald III
August 23, 2022

You may also want to contact your VAR. They may be able to help you if it was an installation issue.

StephenW
StephenW23-Emerald III
23-Emerald III
August 23, 2022

Or if you are a student, you can post on the education forum https://community.ptc.com/t5/PTC-Education-Forum/bd-p/PTCEducation

 

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