Skip to main content
M
mselamat1-Visitor
1-Visitor
September 8, 2016
Question

How do I create, delete, and change layers

  • September 8, 2016
  • 17 replies
  • 6601 views

I am currently working on a big project with my company and I am needing to use layers. I have looked on PTC e-support but it isn't offering any help, i have followed the articles help but it hasn't done anything for me. It seem like no-body use layers in Creo Elements but it would be nice to learn


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

17 replies

M
MartinHanak24-Ruby III
24-Ruby III
September 8, 2016

Hi,

'AT6105-9015-03 cannot be retrieved' message tells you that ProE does not understand the contents of the file.


You can upload it using How to Attach a File to a Discussion Reply procedure.


MH

M
mselamat1-VisitorAuthor
1-Visitor
September 8, 2016

Hi MartinHanak,

Thank you for your reply.

But why the link you send is like this?

reply.PNG

After click:

attachment.PNG

T
TomU23-Emerald IV
23-Emerald IV
September 8, 2016

His link is telling you how to do the upload.  It does not actually do it for you.

B
BenLoosli23-Emerald III
23-Emerald III
September 8, 2016

Is it really a Pro/E part (.prt) file? Other CAD systems also use the .prt extension, but without the versioning.

Is the file from a newer version of Wildfire/Creo?

M
mselamat1-VisitorAuthor
1-Visitor
September 9, 2016

Yes, it looks like this:

Pro Engineer Part File.PNG

Pro Engineer Versioned File.PNG

I think the "Pro/Engineer Part File" is the old version.

Does it need to be converted so it will be "Pro/Engineer Versioned File"?

M
MartinHanak24-Ruby III
24-Ruby III
September 9, 2016

Hi,

please open AT6105-9015-03 part in Wordpad and publish screenshot of Wordpad window. This way we can verify if this file contains right data.


Can you upload the file -OR- is it secret ?


MH

StephenW
StephenW23-Emerald III
23-Emerald III
September 9, 2016

It could simply be that your file is corrupted also. If you could upload the file, the community could test it and see if it can be opened on our computer.

Another option, open a support case with PTC Support and send the file to them. They can quickly determine what the problem is and often, they can repair the file with little or no lost data

https://support.ptc.com/appserver/cs/portal/

M
mender12-Amethyst
12-Amethyst
September 14, 2016

For reference, the 'Pro/E Part File' means the operating system sees a file with an extension of '.prt', and this has been registered to it as 'Pro/E Part File'.  'Pro/E Versioned File' is for an extension of '.1', ',2', etc.  This springs from Pro/E having versioned files before Windows appeared on the scene and made for an interpretation of file names to separate the name from the type implied by the extension.  Side note: having a particular extension does not guarantee that the data is in the expected format, you could make a text file and rename it 'foo.prt', and it wouldn't work as a part.

Unless you are opening the file from the file explorer and it is opening the wrong application, this is unrelated to the problem in retrieving it.  I presume you are trying to retrieve it with File>Open from WF5.

I would second the recommendation to send it to us at PTC to take a look and figure out whether this is really a part file, if it is corrupt, whether it is patchable, etc.

Terms & ConditionsAccessibility statement