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13-Aquamarine
Aug 26, 2025 3:55 PM UTC
Solved

How does one start this Information Window, and where is this file support.inf.1 located

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I've been fighting with this issue for years now, in my case it was win32_gdi -- once I replace it with opengl it worked like a charm!!
May I ask how does one start this Information Window, and where is this file support.inf.1 located?
Thank you again Remy, you made my day!!!

24-Ruby III
Aug 27, 2025 5:57 AM UTC

Hi,

Creo 11.0 ,,, File > Help > System Information > System Information. File location is shown in window title. See picture below.

MartinHanak_0-1756274263783.png

 

3 replies

24-Ruby III
Aug 27, 2025 5:57 AM UTC

Hi,

Creo 11.0 ,,, File > Help > System Information > System Information. File location is shown in window title. See picture below.

MartinHanak_0-1756274263783.png

 

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21-Topaz I
Aug 27, 2025 7:53 AM UTC

You are welcome.

To add to Martin's reply, the .inf file is stored in the working directory.

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Catalina
Community Moderator
Sep 2, 2025 2:02 PM UTC

Hi @cgherghe-2,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

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Catalina | PTC Community Moderator