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cgherghe-213-Aquamarine
13-Aquamarine
August 26, 2025
Solved

How does one start this Information Window, and where is this file support.inf.1 located

  • August 26, 2025
  • 3 replies
  • 457 views

Reference from topic
I've been fighting with this issue for years now, in my case it was win32_gdi -- once I replace it with opengl it worked like a charm!!
May I ask how does one start this Information Window, and where is this file support.inf.1 located?
Thank you again Remy, you made my day!!!

Best answer by MartinHanak

Hi,

Creo 11.0 ,,, File > Help > System Information > System Information. File location is shown in window title. See picture below.

MartinHanak_0-1756274263783.png

 

3 replies

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
August 27, 2025

Hi,

Creo 11.0 ,,, File > Help > System Information > System Information. File location is shown in window title. See picture below.

MartinHanak_0-1756274263783.png

 

    R
    remy21-Topaz I
    21-Topaz I
    August 27, 2025

    You are welcome.

    To add to Martin's reply, the .inf file is stored in the working directory.

      Catalina
      CatalinaCommunity Manager
      Community Moderator
      September 2, 2025

      Hi @cgherghe-2,

      I wanted to see if you got the help you needed.

      If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

      Of course, if you have more to share on your issue, please pursue the conversation.

      Thanks,

      Catalina | PTC Community Moderator
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