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Robert_K_3589021-Visitor
1-Visitor
November 12, 2020
Solved

navy blue colour in save as pdf

  • November 12, 2020
  • 4 replies
  • 8642 views

Dears, 

I have two questions.

  1. When I am in assembly or part, and want to use option File > Save as > and choose saving type as pdf. Then I get an effect like in attachment. I have a background colour in appearances set as white. Why do i get this navy blue colour as a background in pdf? How can I make it white?
  2. Is there a possibility to make a perspective view on the drawing?

I am using Creo 5.0 M040.

 

Thank you in advance for any hints.

Robert

Best answer by MartinHanak
@Robert_K_358902 wrote:

Dears, 

I have two questions.

  1. When I am in assembly or part, and want to use option File > Save as > and choose saving type as pdf. Then I get an effect like in attachment. I have a background colour in appearances set as white. Why do i get this navy blue colour as a background in pdf? How can I make it white?
  2. Is there a possibility to make a perspective view on the drawing?

I am using Creo 5.0 M040.

 

Thank you in advance for any hints.

Robert

Hi,

this problem is related to graphic card drivers.

Read https://support.ptc.com/appserver/cs/view/solution.jsp?source=Sitecore Article Viewer&art_lang=en&n=CS320103  document and try finding the right version of graphic card drivers.

4 replies

T
Tdaugherty16-Pearl
16-Pearl
November 12, 2020

Hi, 

 

I just ran into this issue when a user was attempting to save a JPEG. We were able to narrow it down to the system colors file. Try launching without a system colors file and see if that fixes the issue. I think the issue is related to gradient backgrounds. 

 

 

    R
    Robert_K_3589021-VisitorAuthor
    1-Visitor
    November 12, 2020

    @Tdaugherty Moonstone: what do you mean by " launching without a system colors file"?

    T
    Tdaugherty16-Pearl
    16-Pearl
    November 12, 2020

    Most likely, you are pointing to a system colors file in your config file. You can comment out that line or add a new path in your own config to a new file. Kinda depends on how you have your environment set up. Alternatively, switch to one of the default backgrounds in the options menu before exporting your file. 

      kdirth
      21-Topaz I
      kdirth21-Topaz I
      21-Topaz I
      November 12, 2020

      I does appear to be a gradient.  In Options, select No Gradient.

      kdirth_0-1605206252514.png

       

      There is always more to learn.
        R
        Robert_K_3589021-VisitorAuthor
        1-Visitor
        November 12, 2020

        Hi,

        Thank you for your replies. Unfortunately it seems that it is not the issue. I do have "checked" no gradient box and it still appears as in my pdf.

        Is there a possibility that it "bites" with some other command?

         

        T
        Tdaugherty16-Pearl
        16-Pearl
        November 12, 2020

        Based on my testing, I don't think unchecking that box solves the issue. You need to actually launch with a clean system colors file. 

          D
          dnordin16-Pearl
          16-Pearl
          November 12, 2020

          Robert,

          Try setting the following config.pro options and try again.

           

          enable_opengl_fbo no
          enable_opengl_vbo no
          enable_opengl_shader no

           

          Regards,

          D. Nordin

            R
            Robert_K_3589021-VisitorAuthor
            1-Visitor
            November 12, 2020

            Hi D. Nordin,

             

            I could find in the configuration only "enable_opengl_shader". See attachment.

            Unfortunately changing to "no" didnt help.

             

            Br,

            Robert

            D
            dnordin16-Pearl
            16-Pearl
            November 12, 2020

            Robert,

            The other options are hidden options. You can simply type them in. You will need to save the config.pro file as these options require you to restart Creo Parametric.

             

            Regards,

             

            Dan

              M
              MartinHanak24-Ruby IIIAnswer
              24-Ruby III
              November 13, 2020
              @Robert_K_358902 wrote:

              Dears, 

              I have two questions.

              1. When I am in assembly or part, and want to use option File > Save as > and choose saving type as pdf. Then I get an effect like in attachment. I have a background colour in appearances set as white. Why do i get this navy blue colour as a background in pdf? How can I make it white?
              2. Is there a possibility to make a perspective view on the drawing?

              I am using Creo 5.0 M040.

               

              Thank you in advance for any hints.

              Robert

              Hi,

              this problem is related to graphic card drivers.

              Read https://support.ptc.com/appserver/cs/view/solution.jsp?source=Sitecore Article Viewer&art_lang=en&n=CS320103  document and try finding the right version of graphic card drivers.

                R
                Robert_K_3589021-VisitorAuthor
                1-Visitor
                November 13, 2020

                Hi Martin,

                 

                This was the solution. 

                Thanks a lot! 

                 

                Best regards,

                Robert

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