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Ketan_Lalcheta2-Explorer
2-Explorer
July 16, 2018
Question

pro_comm_msg.exe

  • July 16, 2018
  • 6 replies
  • 3618 views

Hello

 

Once we start Creo, we are able to observe two pro_comm_msg.exe into task manager FOR FEW SYSTEMS ONLY. Our general observation is that there should be only one pro_comm_msg.exe on startup of creo and another pro_comm_msg.exe gets started after few operations in Creo.

 

What could be the reason of two pro_comm_msg.exe getting started upon launching of Creo?

 

Thanks in advance!

 

Regards

Ketan

6 replies

M
MartinHanak24-Ruby III
24-Ruby III
July 16, 2018

Hi,

maybe some auxiliary application is started and communicates wity Creo via second pro_comm_msg.exe

K
Ketan_Lalcheta2-ExplorerAuthor
2-Explorer
July 17, 2018

Toolkit application as auxiliary application? We do have three to four toolkit applications directly going to get start with Creo launch event.

 

If this is the case, all machine should have two pro_comm_msg.exe in the starting itself. Additionally, can we track anything about pro_comm_msg.exe?

M
MartinHanak24-Ruby III
24-Ruby III
July 17, 2018

Hi,

 

1.)

From my point of view ... Toolkit application started via protk.dat file = Creo auxiliary application.

 

2.)

Do following test:

Firstly start Creo without all your Toolkit application ... can you see two pro_comm_msg.exe instances in Task manager ?

Answer YES means that the problem is not related to your Toolkit application.

Answer NO means that the problem is probably related to your Toolkit application. Add your Toolkit application one by one to see what application starts second pro_comm_msg.exe instance.

 

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