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J
jmay1-Visitor
1-Visitor
May 17, 2016
Question

Right Mouse Button

  • May 17, 2016
  • 1 reply
  • 2194 views

Is anyone having the following issue in drawings and if so is anyone aware of what the cause is or how to fix it?

At random times(as far as i can tell) when i have something highlighted in a drawing and hold the right mouse button down the dialog box that opens will not remain open and instead closes immediately after opening.

 

This doesnt always happen but once it starts in a drawing it will remain until i close the drawing and reopen. I can go days without this happening and sometimes it happens several times a day.

 

 


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1 reply

S
svillafuerte1-Visitor
1-Visitor
May 17, 2016

Sounds like it may be a graphics card issue. We have seen other things like this happen as well from graphic issues. Look into drivers and memory would be my first suggestion.

J
jmay1-VisitorAuthor
1-Visitor
May 17, 2016

I hadnt thought of that. Whether it works or not its certainly a good idea to go ahead and make sure my card is updated.

Thanks for the input.

A
AmitDeshpande18-Opal
18-Opal
May 17, 2016

Hi John,

Please take a look at the Platform Support page and select the release you are using in the By Product drop down, e.g. PTC Creo 2.0.  This will take you to the platform support page for Creo 2.0, where you can find your machine configuration and verify that you are using a certified and/or supported graphics card & driver version.

Thanks,

Amit

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