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1-Visitor
December 19, 2018
Question

Vuforia View isn't working.

  • December 19, 2018
  • 8 replies
  • 6988 views
I created a 3D model, applied Spatial target and published, but unable to open in Vuforia View. I have attached the message that popped up. Need advice. Thanks.

8 replies

5-Regular Member
December 19, 2018

Hi,

 

The Spatial Tracking is built on Vuforia Engine's Ground Plane technology. It looks like the device you're using does not support Ground Plane (or else the operating system of your phone doesn't support it). Please see the list of supported devices and operating systems here: https://library.vuforia.com/articles/Solution/vuforia-fusion-supported-devices.html 

 

Luke

5-Regular Member
December 19, 2018

I should add, this is for Spatial Tracking specifically. In Creo 4.0 M070, we reintroduced ThingMarks, which should work fine on your device.

shibinmp1-VisitorAuthor
1-Visitor
December 21, 2018

Tried with iPhone 6, iPhone7 and OnePlus6. but not working. 

By the way I the version I used for creating 3D model was Creo 5.