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A
akrithalllal1-Visitor
1-Visitor
November 5, 2015
Solved

Can i get a floating license for a server that has mulitple seats ?

  • November 5, 2015
  • 4 replies
  • 6597 views

We want to load Arbortext Editor onto a server and have users RDP onto the server and use Arbortext Editor. Currently i have a floating license which allows one person, can i get a floating license that allows multiple people.

Best answer by GarethOakes

If there is a licensing problem it pops up an error dialog, so it is unlikely to be a licensing problem. Perhaps it is a configuration problem with your Citrix or Windows Terminal Services environment? You can check the Flex Licensing web administration page to see if both licenses are being access or not as a way to verify.

4 replies

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TimPhelps12-Amethyst
12-Amethyst
November 5, 2015

Ultimately, you will need to discuss this with your sales representative or file a case with PTC's licensing group

PTC uses Flex license. Floating licenses are single user licenses.

Floating licenses can be doled out to users from a license manager.

However, the licenses do not support more than one user.

I do not believe your desired scenerio is supported.

R
RayStachowiak1-Visitor
1-Visitor
November 5, 2015


Just to be clear, or maybe it is me, but a floating license is just that, it floats from user to user. It is usable by only one user at a time, but when that user is done other can use them. We have 4 licenses available on our system, and 10 people able to access them. If they are casual users this all works. If they are writers or power users then you need fixed licenses and we have 40 or so of these. Depending on how much your three users use the licenses 1 could work or 2 might work. You need to see what the mix of usage will be.

G
GarethOakes16-Pearl
16-Pearl
November 6, 2015

It sounds like you are looking at deploying Arbortext Editor as part of a "virtual desktop" environment. Floating licenses can work the way you want and I've seen it in action with Citrix and Windows Terminal Services software. You have a licensing server which hands out licenses to each RDP session. One floating license gives one user access to use the software this way, so you need to buy enough floating licenses to handle the maximum expected user capacity at any given time of the day or night.

Ray gives a good example of how this can work in practice.

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akrithalllal1-VisitorAuthor
1-Visitor
November 17, 2015

Hi Gareth,

This is the environment we have setup. Using the PTC Flex License server i installed 2 floating licenses (1 txt file). When i get 2 users to connect, only one user can open Arbortext Editor. The second user double clicks on the icon, nothing happens. No Error messages nothing.

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GarethOakes16-PearlAnswer
16-Pearl
November 17, 2015

If there is a licensing problem it pops up an error dialog, so it is unlikely to be a licensing problem. Perhaps it is a configuration problem with your Citrix or Windows Terminal Services environment? You can check the Flex Licensing web administration page to see if both licenses are being access or not as a way to verify.

T
TimPhelps12-Amethyst
12-Amethyst
November 11, 2015

As Gareth noted, one license does not serve many. You need a number of licenses. The number of licenses depends on the number of user that you expect to be using Arbortext Editor at any one time. Ray gives a good example.

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