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I've looked through the community and the internet and haven't found anything on this subject, so hopefully I didn't just miss it somewhere. I have an assembly that someone created an exploded view for, so I don't want to just delete it. But every time I open the assembly, the default view is the exploded view and the first thing I have to do to get any work done is unexplode the model. I've looked through the view manager and the config settings and I can't find any means of changing this default setting. How do I get the assembly to stop doing this?

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.5 We are currently integrating Windchill APIs with our Metadata Tool for API cataloging and lineage purposes. The schema is required by metadata tool in order to automatically parse and register the API endpoints and metadata. We identified that the following schema endpoint successfully returns a valid OpenAPI 3.0 JSON schema when accessed with Basic Authentication: https://x.company.ae/Windchill/protocolAuth/netmarkets/html/wrs/odata-to-swagger.jsp?v=7&d=ProdMgmt. We also tested generating a CSRF token using the below endpoint: https://x.company.ae/Windchill/protocolAuth/servlet/odata/v5/PTC/GetCSRFToken() The generated token works successfully for BOM-related API calls, but it does not work when accessing the swagger/OpenAPI endpoint above. Could you please check with the PTC/Windchill team if one of the following options can be provided: A token-based authentication mechanism for accessing the OpenAPI schema

Hi there,I have used Creo Direct V19 on my old laptop for 4 years without issue (even worked when OS upgraded to Windows 11).On transferring to a new PH ZBook Intel(R) Core(TM) Ultra 7 265H (2.20 GHz) Win 11 Creo now has strange clipping on flyover selection where the surface highlights in orange (as normal) but now the whole surface jumps in front of other parts, while before only the visible area would be highlighted.After selecting a surface, the whole part also jumps to render in full in front of other parts.When moving a part dynamically, the part (or assembly) will begin clipping and disappear as its is moved.Switching off hardware acceleration (CPU only) resolves these issues but the frame rate is unusable.The new laptop has the latest drivers installed for the Intel Arc Pro 140T (16GB) and NVIDIA RTX PRO 2000 Blackwell Generation Laptop GPU.Just wondering if anyone else has seen this and found a solution to it?Thank you Cal

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0Our engineers have a query regarding creo, see below: We need some help on CREO piping module - clocking angles. At the minute, there is a discrepancy between the CAD and the measured angles on the machine. We want to understand, how CREO measures the angle between to the end coupling oriented in 2 different planes.

We are conducting classes using the Education Edition of Creo, and our students have been installing the Student Edition on their personal laptops so they can practice outside of class. However, for the past few days, the Student Edition has been unable to complete license authentication, and installation has not been possible. This situation is causing significant difficulties, so we kindly request your prompt assistance.

Dear Team,We are trying to check in a CAD Model from Creo Parametric. For example, our CAD Model number format like “*****_*****_*****.PRT”, now if we click on auto associate the WTPart will be created only with initial 10 characters: “*****_*****”. We don’t want to involve any customization, want to achieve this scenario using configuration changes. Is this possible?

We have a requirement for mass change quantity update, where we have 2 input text boxes in step 1 and in step 2 we have a table builder. The data on the table builder in step 2 would be based on the text box input from step1, but i am not able to get the value of the text box from step1 in the Nmcommand bean of the table builder. Could you please assist me here?

Holy Cow! Awesome!  Got to love it when your OpenSource Project get wings!#PTC #Creo #CreoParametric #Automation #CREOSON #CREOPYSON  #Claudehttps://m.youtube.com/watch?v=DOLniptMWCg&ra=m

I am a long time user of pre-Prime MathCad and have until recently been using MathCad14. I had a quick test drive of Prime when it was first launched and hated it. For reasons beyond my control, I have had to do a fresh re-installation of Windows 11 Pro. I have reinstalled MathCad but now I am unable to register its licence (“Error 403 - Forbidden”).Can anyone confirm if I should be able to continue using my old MathCad? Or has the licensing for this been discontinued? 

I am aware of this utility:https://www.ptc.com/en/support/article/CS115390?source=search and database mods are sometimes easy to do but I think its time to sick an intern on this project. For those cases where I import some data that needs to start life at a higher revision other than initial, I need a clean way to alter the current identifier to something else. I can envision the UI being a simple drop down list or validated textbox for user entry but would need to accept a new version letter and alter the object. Supporting multiselect would be nice too. It also should handle erorr checking caveats to maintain sanity. Posting here if anyone else has thoughts and can supply some useful requirements I can fold in. Willing to share results with field when complete. 

I think that the cross-hatching is somewhat convoluted, not sufficiently documented and not at all clear as to designed workflow in the practical world. However for this post I found a bug that causes extremely slow Hatch dialog performance in Creo drawings that does not appear to be documented anywhere. This post is intended to clearly describe the behavior, the root cause, and the fix.I am primarily using Creo Parametric 11.0.6.0 Solution Summary: Option A ) via UI Open Hatch Gallery Clear all Pins and Favorites Close and reopen the Hatch dialog Option B ) file explorer Close Creo Navigate to: %PTC_WF_ROOT%\.Settings\ Delete or Rename: web_favorites.xml → web_favorites_backup.xml You may also be able to change the contents of the file, since it is xml, automatically using a script, but I did not get this far, and probably wont go this route for now. Restart Creo Hopefully this helps others avoid days of unnecessary debugging.  I will likely submit a support

Hello,  Moving to Mathcad Prime 9 from V15, and noticed there are no rules or guidelines to align the different regions of the document. Any suggestions/tips/tricks to align the regions other by eyeballing them?

Snapping to the grid is not a good alternative to being able to align a group of regions.  It was very easy in Mathcad 15.  

I am trying Prrime for the first time today. How do you align regions vertically? I know how to do it in M15, but I can not figure out how to do it in Prime. I also can not find in the help guide.Thanks Andrew

Hi, I recently changed the motherboard on my PC, and my Mathcad15 licence is no longer valid. Impossible to tranfer it to a new host ID, PTC does not recognise it. I have Mathcad prime 3.1 licence, working well, but the converter from .xmcd to mcdx does work without Mathcad 15 operating. I need only 6 files to be converted.My question is if anybody having Mathcad 15 and Mathcad prime 3.1 installed could kindly do this conversion for me.I join a ZIP with the filesNote that Prime 3.1 version is required, More recent versions might deliver .mcdx files not readable with 3.1 version. I’ve read that somewhere on this siteThanks in advance 

Update:  The PTC Community is open for engagement.  We are temporarily operating on a pre-moderation mode: the Community team is reviewing your posts before publication while we are finalizing the platform for regular usage.   The idea portal is now live! Read more here We wanted to share some big news! Around April 6, we will be moving from our current Khoros Community Platform to the Gainsight Communities platform. Here’s what you need to know:  We’re excited about the careful integration of AI‑powered features that Gainsight offers to help community members—when they choose to use them—create meaningful, high‑quality posts. The Community Team will gain new in‑platform tools that allow us to deliver a more personalized experience for all community members.   We understand how important your community history and conversations are. Our technical migration experts are: Carefully transferring all existing PTC Community content. Testing the migrated content to ensure it displays corre

I have a workflow with 4 optional routes, where users can select any combination of the routes during execution. At the end of the workflow, I am using an AND connector because I need the process to continue only after all selected routes are completed.The issue is that the AND connector waits for all 4 routes to complete, even when only 2 or 3 routes were actually selected.Has anyone handled a similar requirement in PTC Windchill workflows? I’m looking for the best approach to make the connector wait only for the routes that were chosen by the user.I’ve also attached a Word document to better explain the workflow scenario and expected behavior.

Mathcad Prime 10.0.1 correctly read cells from Excel which includes multiple lines (<ALT>+<Enter>), displaying de read content in several lines within Mathcad.The correct interpretation of <ALT>+<Enter> was removed in Prime 11 and 11.0.1.Formatting the displayed way of the content of read values, without this change of lines, is impossible.Is this correct interpretation restored in Prime 12?

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.0 cadwork發佈轉圖任務時提示無法連接到服務器，但手動打開是能註冊wgm應用服務器的 Here are the errors that I faced May 12, 2026, 5:36:48 PM:Start Job: CAD Part - 9998-052-00-00-422_000.prt, ABG, A.2 May 12, 2026, 5:36:48 PM:make temp dir $(publish.tempdir)/publish5314043062996791873.tmp May 12, 2026, 5:36:48 PM:The EPMDocument Default Config Spec was selected as the default May 12, 2026, 5:36:48 PM:Start: CAD Part - 9998-052-00-00-422_000.prt, ABG, A.2 May 12, 2026, 5:36:48 PM:Authoring Application: NX May 12, 2026, 5:36:48 PM:UG Assembly Conversion May 12, 2026, 5:36:48 PM:make temp dir $(publish.tempdir)/publish6273923450613374675ed May 12, 2026, 5:36:48 PM:Start: CAD Part - 9998-052-00-00-422_000.prt, ABG, A.2 May 12, 2026, 5:36:48 PM:Authoring Application: NX May 12, 2026, 5:36:48 PM:Transferring Files to: $(publish.tempdir)/publish5314043062996791873.tmp May 12, 2026, 5:36:48 PM:Number of Files Transferred: 1 May 12, 2026, 5:36:48 PM:UG Par

Trying to solve a large linear algebra Ax=b problem using Prime.The x:=lsolve(A,b) says not enough memory, but I can solve the same size using other software on my large 128GB of RAM.Prime 11 reports in task manager as only 217 MB.How do I give Prime access to more memory if possible?Cheers 

Hi people. I followed the program and installed the student version of Mathcad but can not start it on my computer. Any advice ?

Hi everyone,I'm working on a Creo Toolkit (Pro/Toolkit) application and need to create a mirror feature programmatically.According to the official PTC documentation, the element `PRO_E_MIRROR_REF_ITEMS` expects references of the following types:- PRO_CURVE- PRO_COMP_CRV- PRO_AXIS- PRO_QUILT- PRO_PARTNotably, `PRO_FEATURE` is NOT included in this list. My questions:1. Is there a way to mirror a feature directly via `PRO_E_MIRROR_REF_ITEMS` (i.e., passing a `PRO_FEATURE` reference)?2. If not, what is the correct/best practice for mirroring a feature through Toolkit?Thank you in advance for any insights or code examples.

I have a created a picker for WTpart and also created a new view using jcaconfigurable table to show only name and number.I am looking to change Number column to display as Similar Number,Is it possible to achive this?Thank you

Problem:Windchill ADU licenses reset at 00:00 GMT. For customers outside GMT, this reset lands inside the local working day. Melbourne customer (GMT+10/+11) experiences the reset at 10-11 AM local, users arriving at 8-9 AM cannot log in when the pool is exhausted and must wait 1-2 hours.Proposed Solution:Define the ADU 24-hour window using the connected Windchill server's timezone, not GMT.Why:The PTC PLM Licensing Basis document (Oct 2024) already defines Windchill Platform Structures ADU, ThingWorx Navigate ADU, and Daily Login basis as using the connected server's timezone. The product behavior should match the contractual definition.