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68 replies

5-Regular Member
June 30, 2016

Hi olivier SOUDY,

The error indicates - there is no network connection and it is unable to connect to PTC server.

It's a web download and needs active internet connection during the installation.

Regards,

Amol

5-Regular Member
June 30, 2016

When you download the above exe from browser, try selecting "save" and then running from the saved copy.

13-Aquamarine
June 30, 2016

Hi Amol,

thanks you for your answer.

I have an active internet connection at the moment, with a network cable.

Thanks, regards

13-Aquamarine
June 30, 2016

I have tried this because i have read a post above.

5-Regular Member
June 30, 2016

Hi, Can you please check firewall and antivirus settings. Something is stopping to connect to PTC server.

13-Aquamarine
June 30, 2016

ok I will check this with our IT departement.

1-Visitor
July 5, 2016

nice to see:

1. they fixed the perspective

2. Import image is nice.

3. I like the new way to pull up dimension properties

Why cant I shade with edges and have reflections and bump maps???

13-Aquamarine
July 6, 2016

Hi,

Now it's working fine.

Thanks

5-Regular Member
July 7, 2016

Olivier,

Great to hear. Can you please confirm what has resolved the issue exactly? Antivirus/Firewall?

Regards,

Amol

13-Aquamarine
July 7, 2016

Hi Amol,

it was very strange. I work in differents locations in the company. In one of them I have not had this connection problem.

Thanks,

Regards