Customer Success

The ptc.com and support.ptc.com websites appear to be down today.  I’m not sure if this is a local issue or global issue. 

Hi,I’m trying to download software for more access to Manikin and I’m getting the message in the below image. Can you assist please.  

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I can not acccess https://support.ptc.com/apps/business_support/auth/ssl/assistantas per CS422382I receive the following error ‘Access Denied - Insufficient Privileges  A problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience.‘

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Is there some reason an extensive cookie list is being displayed at the bottom of the Learning Connector homepage?  I don’t see this same thing on the main ptc.com site or on the support.ptc.com site.  Thanks.  

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Since yesterday, the support articles have been intermittently unavailable.Below is the message that appears: Sorry, the article viewer is currently unavailable. Please try again later. 

I am almost positive I've seen a video or read a tutorial somewhere that showed how to compare two different versions of the same model in Creo Parametric when connected to Windchill.  If I remember correctly, to get around the workspace limitations one of them was automatically renamed on the fly.  Does anyone remember seeing something like this or know where it's located?  Thanks!