IoT & Connectivity

Hi,Exported the whole project from one server of TWX and when trying to import in to the another server, getting following error: @slangley @PaiChung @c_lowy @CarlesColl  Thanks,Shashi  

Hello Developers,   I'm having a requirement where i need to show bar chart for current year data and previous year data as shown below.   In the first chart I need to show stacked bar for the current year and for the previous year side by side to show the comparison. I'm not able to figure out how to achieve this.   I'm able to get the current year stacked bar with a data shape like below Location (x axis) Type 1 Type 2 Type 3 Type 4 Now what would be the ideal data shape or approach to show the stacked bar for both the years.   Regards, Saran    

Hello. i am trying to ugprade TW from 9.1 to 9.3 and getting the following error. Attached is my upgrade log. please assist. thank you! 

Hi,I have  a mashup in which i am using text field widget. Unfortunately when I click on it a border appears around it. I think this is due to "ptcs-focus-overlay--border-width: 2px;". "ptcs-focus-overlay {visibility: hidden;}"Above custom CSS is not working on Thingworx 9.3 version. I using Thingworx 9.3 version. How can i avoid this issue. Regards,Hareef 

Hi,As per the connection server documentation, it's asking to set few environment variables from command prompt and run the connection server. This is working but when I close the cmd window, server also getting stopped. How to keep these variables in normal environment variables and keep the server up and running all the time? Also, what are the options available to start/stop the connection server? I am using version 9.2 of connection server.

I'm using ThingWorx 9.3 and the Mashup Composer wants to migrate my now-legacy Grid Advanced widgets to the new Grid (ptcsgrid).  Overall, the new Grid widget is really great, lots of nice features.  But, with multi-selection enabled it adds checkboxes on the left and a "Rows Selected" label at the top.  I have to click the checkbox on each row to select that row, can't just click anywhere on the row (but the ability to select text in cells and copy is really nice).  And, I can't use the shift key to select a range of rows with the checkboxes. Does anyone know if there is a way to turn off the checkboxes and "Rows Selected" label at the top of the ptcsgrid and allow selecting a range of rows? I have an open PTC case about this and so far have only gotten a recommendation to try this CSS to turn off the "Rows Selected" label, but it doesn't do anything for me. .widget-ptcsgrid::part(selected-rows-label) {    display:none} 

Hi everyone,   I tried to follow the tutorial about how to create an extension in Thingworx. But in the step 2, I wasn't able to download the plugin and the SDK. Do you know how to get those 2 files?   Thanks in advance.   Link to the tutorial:https://developer.thingworx.com/en/resources/guides/eclipse-plugin-thingworx-extension-development-tutorial/chapter-2-download-plugin-and-extension-sdk    

Hi Folks, I'm exploring options for Analytics with Thingworx which should be ready to use(plug n play) or have minimum integration efforts.Since it is going to be Analytics on top of cloud data sources, I am not sure if we have any OOTB PTC services or tools like Azure and AWS analytics services.If I have to choose among Azure and AWS IoT analysis then which one would be better in terms of reporting, less customization, minimum configuration and support from the vendor?I would appreciate if you could share some references of the use cases/solutions delivered on the same already.

In mashups > Functions > Expressions > How to use loggers to see the values. 

Hi,I need an image to be downloaded when i click button. on rutime mashup when i click button image to download.PTC can have provision that any widget available to download an image

Hii, I made a collection widget with some datas and it has a button to delete data.When that button is clicked data is deleting but the mashup is not refreshing. The collection mashup is in a contained mashup when using to main mashup. How can we refresh the collection widget when the button is clicked??

I recently wanted to add a menu bar as a left panel to a project I've been working on and tried to follow the very well written instructions on the PTC support website: (https://support.ptc.com/help/thingworx /platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/MenuBarWidget.html). I was surprised when I checked and I can't find it in the Layout part of my mashup. Is it obsolete? Is there an alternative to use instead? The regular menu does not cover all needs in style and functionality... Any help?

I have to install an experience service and folled along the docs like 3 times and always getting the same error, when checking tomcat8.5.service status I really need help, i have no idea of what shoud i do next, and any idea how to setup experience service in general. 

How to trigger one subscription for 2 different events ?

Hi, I have done a Thingworx-PostgresSQL setup. Now I want to make MSSQL as the default persistent provider for the Thing Worx.instance.- I have installed MSSQL and have the necessary schema and database required for the THingworx.- Now I am trying to create a new persistence provider for MSSQL and set it as the default Persistence provider. But while creating the Persistence provider its asking for Persistence Provider Package. On selecting the add sign i can only see the package for postgress sql and Influx but not for MSSQL. Now how do i get MSSQL package so that I can create a Persistence provider for MSSQL. Thanks   

How to use Service developed using Java extension in Thingworx Service?I want to use Service present in Extension in Thingworx service.

What API used to add usergroup under Organisation's unit and its sub-unit?

Hello comunity,   I want to use AWS as data storage to connect with ThingWorx.   But, I found that in the tutorial video, the original video about AWS IoT link has been removed and changed to Azure tutorial video.   So, where can I learn how to link ThingWorx 9.1 to AWS IoT?

On the expiration date of application key, is there any possibility to trigger any service ?

We have Thingworx app which is used by 40000 users. For triaging issues with access we need to better present the message to the user.I saw this on the community. Has anybody implemented this solution? Or is there a better way to handle this?    https://community.ptc.com/t5/ThingWorx-Developers/Is-there-a-way-to-change-the-out-of-the-box-404-Entity-Not-found/m-p/616888  

Per the post, I tried the "Downloading Log Information" example and got a result, but my impression is that parameters in the body are ignored. Whatever I define for "maxItems", "startDate" and "endDate", I get the most recent 500 (?) log entries. This is the body in Postman (raw, JSON): {    "value":    {        "maxItems": 10,        "startDate": 1651701600000,        "endDate": 1651761000000,        "oldestFirst": true    }} I also tried the syntax as in the example by using \" - but this is marked in Postman like syntax error and does not change the behavior. What is going wrong?

ThingWorx community,   As part of a continuous re-evaluation of our third-party software requirements, we regularly add and remove support for versions of operating systems, persistence providers, and web browsers.   On this note, for the ThingWorx release after 9.2 (currently targeted for the end of CY 2021), we are planning to end support for Windows Server 2016. Already five years old, this product has generally been replaced by Windows Server 2019 in common usage.   As per Microsoft’s published lifecycle, this version will be going out of "Mainstream Support" approximately one year after the aforementioned ThingWorx release. PTC will continue to support Windows Server 2019 for the immediate future, and will consider supporting Windows Server 2022 once it becomes Generally Available (GA).   Please let me know if you have any questions or concerns.   Regards,   Walter HaydockThingWorx Product Management

Overview REST stands for representational state transfer and is a software architectural style common in the World Wide Web. Anything with a RESTful interface can be communicated with using standard REST syntax. ThingWorx has such an interface built-in to make viewing and updating Thing properties as well as executing services easy to do independently of the Web UI.   How to Use REST API The ThingWorx REST API is entirely accessible via URL using the following syntax:    (Precision LMS. Getting Started With ThingWorx 5.4 (Part 1 of Introduction to ThingWorx 5.4). PTC University. https://precisionlms.ptc.com/viewer/course/en/21332822/page/21332905.)   The above example shows how to access a service called “GetBlogEntriesWithComments” found on the “ThingWorxTrainingMaintenanceBlog” Thing. Notice that even though this service gets XML formatted data, the method is type “POST” and “GET” will not work in this scenario (Further reading: https://support.ptc.com/appserver/

<html> <head><title>403 Forbidden</title></head> <body> <center><h1>403 Forbidden</h1></center> </body> </html> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> We get the above error when we click on permissions button in Thingworx composer 

As per this thread - same issue    Hello,    I am facing similar issue for testing flow execution. To execute this flow i have configured alert as trigger from thingworx, but even after generating alert on thing I am not able to see any logs it flow.   I have tried to add logger in flow, but still not able to see any logs.   Could you please provide stepwise procedure for same?