IoT & Connectivity Tips

Welcome to the ThingWorx Manufacturing Apps Community! The ThingWorx Manufacturing Apps are easy to deploy, pre-configured role-based starter apps that are built on PTC’s industry-leading IoT platform, ThingWorx. These Apps provide manufacturers with real-time visibility into operational information, improved decision making, accelerated time to value, and unmatched flexibility to drive factory performance.   This Community page is open to all users-- including licensed ThingWorx users, Express (“freemium”) users, or anyone interested in trying the Apps. Tech Support community advocates serve users on this site, and are here to answer your questions about downloading, installing, and configuring the ThingWorx Manufacturing Apps.     A. Sign up: ThingWorx Manufacturing Apps Community: PTC account credentials are needed to participate in the ThingWorx Community. If you have not yet registered a PTC eSupport account, start with the Basic Account Creation page.   Manufa

This has been moved to its new home in the Augmented Reality Category in the PTC Community.

Presentation associated with the November 10, 2107 Tips & Tricks Webinar.

Presentation associated with Recording of the Friday, November 17, 2017 ThingWorx Manufacturing Tips & Tricks Web Session.Agenda:- Overview & Application Demo - Aron Semle- Architecture Overview - Varathan Ranganathan- Q&A

Recording of the Friday, November 17, 2017 ThingWorx Manufacturing Tips & Tricks Web Session.Agenda:- Overview & Application Demo - Aron Semle- Architecture Overview - Varathan Ranganathan- Q&A

Starting in ThingWorx 8.0, Application keys are now encrypted and stored in the database. The Key used to encrypt the Application key id value is stored in /ThingworxStorage/Keystore.jks and the password for the keystore is stored in /ThingworxPlatform/keystore-password. These files are created automatically by ThingWorx and unique to that instance.ThingWorx 8.1In addition to the handling application key decryption, the Instance device ID is also stored in keystore.jks. To properly configure an HA landscape using ThingWorx 8.1, consider either;In a dark Site scenario, copying the license_capability_response.bin from the primary lead server to the ThingworxPlatform folder of all slave instancesIn a connected scenario, removing or renaming the existing capability response on the slave servers after replacing the keystore.jks and password-keystore to automatically retrieve a new capability response based on the encrypted device IDFailure to do so will result in a Host ID mismatch error[me

This has been moved to its new home in the Augmented Reality Category in the PTC Community.

Overview of prerequisites and components required to achieve a successful installation PTC Navigate View ALM App and a brief functionality demonstration of the product.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

An Introduction and Overview of Navigate View PLM Apps/Widgets for Navigate users for Windchill PDMLink.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Configuring Navigate search using Common Tailoring and configuring access permission on apps from role perspective.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Slides used during the What's New in ThingWorx Manufacturing Apps 8.1 update training webinar held Nov. 15, 2017

Procedure on how to configure Single Sign On (SSO) with Thingworx and Windchill, where users will be able to access Thingworx/Navigate with their  Windchill credentials. This video consist of demo and architecture of how SSO works.     For full-sized viewing, click on the YouTube link in the player controls.   Visit the Online Success Guide to access our Expert Session videos at any time as well as additional information about ThingWorx training and services.

Aron Semle, Manufacturing Apps Solution Manager discusses and demonstrates new capabilities in the ThingWorx Manufacturing Apps 8.1 release.

ThingWorx provides multiple ways to deliver your data to the server. You can choose from the C based EMS to your own C application that uses the C SDK as well as SDKs for many popular languages but what can you do if the device you want to collect data on is so small that it need a very lightweight data delivery method. Normally you would consider using the REST web service interface and writing your own custom client to post your data by there is an alternative, MQTT. MQTT is a lightweight protocol that can be used from an Arduino with an Ethernet Shield that can stream real time data directly to ThingWorx by installing the MQTT Marketplace Extension on your server.To learn more about how this kind of solution worked, I created this slide deck while building a hardware example:DeliveringArduinoDataToThingworx.pdfHopefully, it can help others out who want to create this kind of solution as well.

This is a note/reminder in cross-reference to https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS267248&lang=en_USJava 9 is expected to be released by Oracle September 21 2017 and is not currently supported for ThingWorx, refer to ThingWorx System Requirement guides for support details:ThingWorx 8ThingWorx 7ThingWorx 6

…to ENTERPRISEIncrease company profit and revenue along with customer valueAchieve sustainable competitive advantage…to SERVICE ORGANIZATIONUnderstand your equipment performance and condition through remote monitoringImprove first-time fix rates by incorporating connected product dataReduce onsite service visitsIncrease service profitability…to CUSTOMERImprove product and service outcomesIncrease equipment uptimeIncreased customer satisfaction20% Improvement in equipment uptime15-25% Reduction in onsite service visits5-20% Improvement on first time fix rate

Insight into PerformanceEnsure asset availability by managing asset conditionIdentify potential equipment failure through rule-based alertsFaster notification providing more time to respondAccess to real-time performance data enables time-sensitive decision makingReview performance history of equipment to improve troubleshootingKey indicators/signals of future failuresView asset information and sensor history to understand context of alertView multiple sensor data and trends to understand any correlations across sensorsDiagnose and UnderstandAccelerate diagnostic processes to understand the root cause of issues more quickly prior to the customer reporting the issueImprove interactive diagnostics processes by incorporating connected machine dataView detailed sensor information for speedy issue identificationAutomate service issue notificationsMachine created events to alert of potential problemsNotifications to service technicians or service dispatch systems about potential problemsReso

The ThingWorx Platform is fully exposed using the REST API including every property, service, subsystem, and function.  This means that a remote device can integrate with ThingWorx by sending correctly formatted Hyper Text Transfer Protocol (HTTP) requests. Such an application could alter thing properties, execute services, and more.To help you get started using the REST API for connecting your edge devices to ThingWorx, our ThingWorx developers put together a few resources on the Developer Portal:New to developing with ThingWorx? Use our REST API Quickstart guide that explains how to: create your first Thing, add a property to your Thing, then send and retrieve data.Advanced ThingWorx user? This new REST API how-to series features instructions on how to use REST API for many common tasks, incl. a troubleshooting section.Use ThingWorx frequently but haven’t learned the syntax by heart? We got you covered. The REST API cheat sheet gives details of the most frequently used REST API

Welcome to the ThingWorx Service Apps Community! The ThingWorx Service Apps are easy to deploy, pre-configured role-based starter apps that are built on PTC’s industry-leading IoT platform, ThingWorx. The Asset Advisor for Service provides the ability to remotely identify, diagnose, and resolve service issues for a proactive maintenance approach.   A. Sign up: PTC account credentials are needed to participate in the ThingWorx Community. If you have not yet registered a PTC eSupport account, start with the Basic Account Creation page.   B. Download: Import as a ThingWorx Extension (for users with a ThingWorx SCP entitlement-- including PTC employees, and PTC Partners): ThingWorx Service Apps can be imported as a ThingWorx extension into an existing ThingWorx Platform install (v8.1.0). To locate the download, open the PTC Software Download Page and expand the following folders:   PTC Smart Connected Applications | Release APPs | ThingWorx Service Apps Extension | Most R

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.0.1   Note: The ThingWorx Manufacturing Apps Freemium (Express) 8.1 and Dev Kit 8.1 installers will be available in late November 2017. This document contains information on the installation and use of the ThingWorx Manufacturing Apps Freemium (Express) installer 8.0.1 and ThingWorx Manufacturing Apps Dev Kit installer 8.0.1.   The ThingWorx Manufacturing Apps Extensions 8.1.0 have now been released. For documentation on this version, please see these updated documents:   ThingWorx Manufacturing Apps 8.1.0 Documentation ThingWorx Manufacturing Apps 8.1.0 Available for Download!

ThingWorx Manufacturing Apps Setup and Configuration Guide 8.1.0ThingWorx Manufacturing Apps Customization Guide  8.1.0

ThingWorx Analytics Sample Data for the 8.1 Release

ThingWorx 7.4ThingWorx 8.0ThingWorx 8.1Installation Guide Installation GuideInstallation GuideIn the Java Options field, add the following to the end of the options field:-Dserver -Dd64-XX:+UseG1GC-Dfile.encoding=UTF-8-Djava.library.path=<path to Tomcat>\webapps\Thingworx\WEB-INF\extensionsPlace the license.bin file in your ThingworxPlatform folderObtain the license.bin file from the PTC Support site:a. Log into the PTC Support site.b. Click Manage Licenses.c. Click PTC ThingWorx>PTC Licensing Tool.d. Click Download.Obtain your license Activation ID(s). Activation IDs are provided to new customers in the entitlement letter. Existing customers can visit the PTC Support site to obtain.Rename the file to license.bin and place it in the ThingworxPlatform folderOpen the platform-settings.json file and add the following inside the "PlatformSettingsConfig":"LicensingConnectionSettings":{"username”:”PTC Support site user name","password”:”PTC Support site password","activationIds":"XX