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HW_87859223-Newcomer
3-Newcomer
November 20, 2023
Question

Can KepserverEX on cloud connect to a device on an on-prem network?

  • November 20, 2023
  • 4 replies
  • 1681 views

Am I able to install KepserverEX on an Azure server and connect it to a PLC on a network at the factory? I'm using the Modbus TCP/IP Ethernet driver specifically. The PLC will have an internal IP address (e.g. 192.168.1.2), but that is not the public IP address. If Kepware is outside the factory network, then I'll need to use a public IP address when I configure the device, but then I don't know how to direct the connection request to the correct internal IP address.

 

I've seen some questions about using ThingWorx to connect cloud and on-prem systems, but not KepserverEX. Do I need to use ThingWorx to do something like this?

4 replies

S
SlidingDownhill12-Amethyst
12-Amethyst
November 20, 2023

You need to put this before your IT dept and leave it to them to properly secure this tunnel. This is not something you should handle yourself. I don't know how well this would end up working anyways, maybe it would. 

C
cmorehead13-Aquamarine
13-Aquamarine
November 22, 2023

@HW_8785922,

 

The Kepware IoT Gateway Advanced Plug-In can be used to connect to an Azure environment. Here is a link to the IoT Gateway product page:

 

IoT Gateway | Kepware | PTC

 

 I recommend opening a support ticket with the Kepware team. Here is a link to the login page where a support ticket can be opened. Kepware has a dedicated team that provides pre-sales consultation.

 

Thanks,

*Chris

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ntripathi15-Moonstone
15-Moonstone
November 22, 2023

@HW_8785922 ,

 

Here is a link to the login page where a support ticket can be opened.

 

https://support.ptc.com/apps/cs_loggers/kw_logger/auth/ssl/log

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ntripathi15-Moonstone
15-Moonstone
November 22, 2023

@HW_8785922, 

 

Here is a link to the login page where a support ticket can be opened.

 

https://support.ptc.com/apps/cs_loggers/kw_logger/auth/ssl/log

H
HW_87859223-NewcomerAuthor
3-Newcomer
December 4, 2023

Thanks for the replies! We ended up configuring a public IP address for the PLC, and Kepware had no issues connecting. Since there was only 1 device, this was not a problem. If we had many devices, I could see not wanting to use up that many public IP addresses for all of them.

 

Thanks again,

Harold

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