Skip to main content
S
Sathya9-Granite
9-Granite
March 19, 2022
Solved

Kepserver User Manager credentials

  • March 19, 2022
  • 2 replies
  • 13133 views

All,

>I'm trying to connect Microsoft Excel with Kepware through DDE. for the same i need to do some changes in settings configuration.

 

>But settings field asking for User Manager Credentials which im unable to enter.

>Can Anyone suggest which one will be the credentials or where can i find these details !!!

 

Awaiting response !

Best answer by KCorrigan

Hello,

 

The credentials that you are being prompted for are the KEPServerEX server Admin username and password.

These were setup at the time of install.

If you do not know these credentials you will need to follow the instructions in the following article:

https://www.ptc.com/en/support/article/CS294705

 

Best Regards,

KC

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 19, 2022

 Hi,

 

Read this article - "Configuring DDE server for use with Microsoft Excel in PTC Kepware Products": https://community.ptc.com/t5/PTC-Community-Feedback/Kepserver-User-Manager-credentials/m-p/785163#M1700

S
Sathya9-GraniteAuthor
9-Granite
March 20, 2022

Hey,

 

This solution is great.

but my hurdle is, im unable to complete first step itself. i.e setting up of server for Interactive mode.(please see the attached image)

 

when i try to open the "settings" command it is asking for "User management credentials".

 

Please suggest a way to reset the credentials or to find the current credentials.

 

waiting for a solution.

 

thanks.

K
KCorrigan14-AlexandriteAnswer
14-Alexandrite
March 21, 2022

Hello,

 

The credentials that you are being prompted for are the KEPServerEX server Admin username and password.

These were setup at the time of install.

If you do not know these credentials you will need to follow the instructions in the following article:

https://www.ptc.com/en/support/article/CS294705

 

Best Regards,

KC

    S
    Sathya9-GraniteAuthor
    9-Granite
    March 22, 2022

    Thank you very much.

    Solution worked for Kepware 6.9 version... 

     

    Thanks,

    SB

     

    Terms & ConditionsCookie settingsAccessibility statement