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R
RogeliodelasCas1-Visitor
1-Visitor
March 19, 2012
Question

Can I have a refund if I want to eliminate Prime 2.0 from my computer.

  • March 19, 2012
  • 1 reply
  • 4785 views

I really do not like Prime 2.0 at all, I have not been able to open my exiting Mathcad 15 files or convert them to Prime 2.0.

I cannot waste time now recreating all my existing Mathcad 15 files into Prime 2.0

Prime 2.0 does not even permit create text from calculations as we do in previous Mathcad versions. I have tried to put a variable, and as before, hit the space bar to convert it into text, and this option is not part of Prime 2.0.

I would like to know if (like when we buy something in a grocery store that we do not like) I can put my Prime 2.0 back and receive my money back.

Regards,

Rogelio

    1 reply

    M
    MikeArmstrong1-Visitor
    1-Visitor
    March 19, 2012

    Did you receive a free version of M15 with your purchase of Prime 2.0?

    Where did you purchase your copy?

    Mike

    R
    RogeliodelasCas1-VisitorAuthor
    1-Visitor
    March 19, 2012

    I did not need a M15 because I have it since few years ago.

    My company bought Prime 2.0 from PTC, I suppose.

    Why?

      M
      MikeArmstrong1-Visitor
      1-Visitor
      March 19, 2012

      In that case I suggest you contact them directly. Links can be found at the site below.

      http://www.ptc.com/support/mathcad.htm

      Mike

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