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12-Amethyst
June 23, 2010
Solved

Change Password

  • June 23, 2010
  • 6 replies
  • 5471 views

I'm sorry if this questios was trivial, but I can't find how to change my user password here.

Regards. Alvaro.

Best answer by mzeftel

Alvaro,

You can't change your password in the Edit Your Profile box. You were assigned a password from the old User Forums, or you have your user id and password from the PTC website. Follow the link in the error message and go to

http://www.ptc.com/common/account/index.htm to change your password for the PTC website, which will be the same one as here.


Mona

6 replies

1-Visitor
June 23, 2010

I think you have to go to your account management page on the PTC site:

https://www.ptc.com/appserver/common/account/secure/wamMain.jsp

19-Tanzanite
June 23, 2010

Yes, that's correct. If you click on your name below the PlanetPTC logo and click on "Edit Profile" over to the right there is a blue text box at the top of the screen that gives you a link.

12-Amethyst
June 23, 2010

Thanks, but can't see any link at the blue box, and mouse point never go in a hand. It's because is in spanish?

Regards. Alvaro.