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1-Visitor
July 5, 2010
Question

Computer crash and no support?

  • July 5, 2010
  • 3 replies
  • 2834 views

Hey everyone - after a computer crash / Vista reinstall, I have to reinstall

Mathcad 14 - but Mathcad won't talk to me without me plunking down more

cash - I used to do Mathcad 8 - but was it my mistake for getting involved with

the PTC version of this software?

Can anyone help?

TIA pattiMichelle

3 replies

19-Tanzanite
July 5, 2010

You shouldn't need to plunk down any more cash. You just have to deal with PTC's horrible licensing the way they want you to do it. Try going here:

http://www.ptc.com/appserver/cs/mathcad_logger/options.jsp

And log a licensing issue.

1-Visitor
July 6, 2010

It's relatively straightforward. I think you need to provide the bootdrive disk serial number, and PTC will generate a node-locked license file for your installation.

TTFN