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P
ptc-50632111-Visitor
1-Visitor
April 16, 2013
Question

Mathcad license setup error, windows 8, trial version.

  • April 16, 2013
  • 2 replies
  • 1748 views

Hi. I just downloaded the free 30 day trial version of Mathcad.

In order to start using it, i need tu complete license setup.

I choose: I want to acquire a license via the internet -> I want a trial license -> next -> and it gives me an error.math.JPG

I don't know what to do next. I haven't any license file.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
April 16, 2013

Hi,

Try to contact with PTC's tech support by using "Mathcad Support Center":

http://www.ptc.com/support/mathcad_supportCenter.htm

http://blogs.ptc.com/2011/09/22/how-to-use-the-brand-new-online-mathcad-support-center/

P
ptc-33450211-Visitor
1-Visitor
May 7, 2013

Hi Lotars Revizors,

I had exactly the same problem. You can fix this by creating a new account on www.ptc.com. Then use the username and password from this new account, it should work.

Thanks

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