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ptc-50710351-Visitor
1-Visitor
March 2, 2014
Solved

Mathcad Prime 2.0 installation crashes during Application Selection screen

  • March 2, 2014
  • 1 reply
  • 2762 views

I got a new computer and I'm trying to reinstall Mathcad Prime 2.0. Both computers were running Windows 8.1, but this time it seems that it can not get past the 'Application Selection' screen. Has anyone encountered this before?

Best answer by Werner_E

Unfortunately I can't help with your problem but I thought you should be able to get help from Academic Support with installation from PTC here http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

Sad if thats not true.

1 reply

W
Werner_E25-Diamond I
25-Diamond I
March 2, 2014

Did you already contact PTC suppport?

P
ptc-50710351-VisitorAuthor
1-Visitor
March 2, 2014

I tried, but unfortunately I'm a lowly student with a student license purchased about a year ago so there is no support offered to me.

W
Werner_E25-Diamond IAnswer
25-Diamond I
March 2, 2014

Unfortunately I can't help with your problem but I thought you should be able to get help from Academic Support with installation from PTC here http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

Sad if thats not true.

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