Mathcad Prime and Symbolic Manipulation
I am not sure if this is the right forum, but I can find no other way to communicate my questions and concerns.
First, the symbolic manipulation capabilities of Mathcad have diminished since Version 12. Symbolic manipulation and simplification that worked flawlessly in 11 and 12 either does not work at all or requires several intermediate manual manipulations to achieve the desired result. I have sent examples to Mathcad support for about two years, but there has been no response.
Second, I responded early and enthusiastically to the Mathcad Prime announcement. Although web pages led ostensibly to purchase, the actions led nowhere for Mathcad Prime. I called central and local (Denver) sales representatives and was told that it was not quite released yet. Worse, none of the sales reps knew anything about the capabilities of the product, for example whether symbolic manipulation had been further deprecated. They took my vitae and promised to call back with more information. No one ever called, and I still cannot learn much about the product on the Web -- except the hype.
How can I get someone to address the current status of the product and the questions that are important to my applications? I am an astrodynamicist.
I have used Mathcad almost as long as it has existed, but I stopped upgrading at V14 when it was clear that symbolic manipulation was deficient.
Dave Finkleman
Colorado Springs, CO

