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Stillc1-Visitor
1-Visitor
April 16, 2014
Question

MC 15 and Prime 2.0 are running on my Win7 computer. How do I move them over to my new Win8.1 machine?

  • April 16, 2014
  • 3 replies
  • 2774 views

Do I need to buy a new license to move these programs to my new computer?

3 replies

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Werner_E25-Diamond I
25-Diamond I
April 16, 2014

Stillman Chase wrote:

Do I need to buy a new license to move these programs to my new computer?

No. Contact PTC licensing support, they should be able to provide you a new license file based on the MAC of your new computers NIC.

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RichardJ19-Tanzanite
19-Tanzanite
April 16, 2014

I know there are problems running MC 15 under Win8.1. I'm not sure about Prime 2.0.

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VladimirN24-Ruby III
24-Ruby III
April 17, 2014

Richard Jackson wrote:

I know there are problems running MC 15 under Win8.1...

Which one, Richard?

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RichardJ19-Tanzanite
19-Tanzanite
April 17, 2014

I haven't tried it, but according to Valery 3D sufrace plot do not work under Win 8, and there seems to currently be no fix for this.

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VladimirN24-Ruby III
24-Ruby III
April 17, 2014

Hi,

For moving your licenses you need to use "Reconfigure Software Licenses" option on PTC's site: https://www.ptc.com/appserver/lm/rsl/reconfig.jsp

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