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ptc-43340791-Visitor
1-Visitor
November 23, 2011
Solved

Printing: Unrecognized Characters

  • November 23, 2011
  • 30 replies
  • 26508 views

Everytime I print, either to any of a number of printers, or to pdf I get little squares whereever equal signs, paranthesis or multiplication "dots" are. Is anyone aware of a fix for this? I've been trying off and on for a few days to resolve this.

See the attachment

Thanks

Best answer by VladimirN

Richard Jackson wrote:

...Take a look here: http://http://www.thomasphinney.com/2008/12/no-font-instal/

Correct link: http://www.thomasphinney.com/2008/12/no-font-instal/

30 replies

M
mzeftel1-Visitor
1-Visitor
November 23, 2011

We have sometime seen this to a specific printer, but not to PDF and XPS. Can you try printing to XPS, which you do by Save As XPS?

Are you on an XP or a Win7 computer?

Can you list which printer you have and check if you have the latest printer driver in your computer.

Thanks,

Mona

R
RichardJ19-Tanzanite
19-Tanzanite
November 23, 2011

Which pdf writer are you using?

V
VladimirN24-Ruby IV
24-Ruby IV
November 24, 2011

Hello!

Please attach your Mathcad Prime worksheet.

P
ptc-43340791-VisitorAuthor
1-Visitor
November 28, 2011

Hi All,

Thanks for the help on this. Here is the requested information:

Computer:

XP Pro Service Pack 3

Printers I've tried this on:

HP Designjet 500

Xerox WorkCentre 7545 PCL6

PDF Printer I've tried this on:

PDFFactory Pro (3.x)

All yield the same results.

Attached is a sample file with just a few lines of math on it. I've also attached output from PDFFactory Pro and a scanned copy of a print out from the Xerox printer mentioned above.

Thanks,

John

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RichardJ19-Tanzanite
19-Tanzanite
November 28, 2011

This was printed using CutePDF, and it looks OK.

M
mzeftel1-Visitor
1-Visitor
November 28, 2011

John,

Perhaps the issue is a corrupted font on your system. Can you reload both Symbol font and the Mathcad UniMath font. It sounds like they are not working with your printer drivers.

Mona

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