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notyourbusines10-Marble
10-Marble
March 5, 2020
Solved

PTC MathCAD 6.0 installer not working

  • March 5, 2020
  • 3 replies
  • 10249 views

I downloaded the installer "pim_installmgr_mathcad.exe". If i double click it, it opens, extracts something and closes again. Is there something else I have to install first? Which Runtimes does Mathcad need? Does anyone know where the extracted files could be?

 

The .exe was run as administrator on Windows 10 Pro with the latest update.

    Best answer by notyourbusines

    Thanks everyone! 

     

    I was able to install Mathcad Prime 6.0 by downloading the full installer and running "PrimeWixInstaller_64bit", which is located in the folder ptcsh0. 

     

     

    3 replies

    L
    LucMeekes23-Emerald IV
    23-Emerald IV
    March 5, 2020

    One thing about Winows that Prime 6 (and 5) definitely needs is: 64 bit. These editions will not run, nor install on 32-bit windows. Having said that:

    See if this gives you a way out:

    https://community.ptc.com/t5/PTC-Mathcad/Mathcad-Prime-5-0-installation-problem-during-Application/td-p/570003

    (Yes, it's about Prime 5, not 6. But there sure isn't a world of difference between the two editions).

     

    Success!
    Luc

    N
    notyourbusines10-MarbleAuthor
    10-Marble
    March 5, 2020

    It is a fresh installation of Windows, so no earlier versions of Mathcad installed and it's a 64 bit system. And strangely it worked on my previous version of windows. Compatibility mode (with Windows 8 also doesn't do anything.

    But I think back than I had an different installer.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    March 6, 2020

    Hi,

    I guess pim_installmgr_mathcad.exe is relatively small file, which downloads installation media from PTC web and then installs Mathcad.

    My suggestion ... download Mathcad full installation package, unzip it and launch setup.exe.

    If you are active PTC commercial customer, then you can create PTC account and access installation media on https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=MCD page.

    Note: MED-60893-CD-260_6-0-0-0.zip size is 844 MB.

      N
      notyourbusines10-MarbleAuthor
      10-Marble
      March 6, 2020
      Unfortunately, I‘m a student and I can‘t access that file. Do you know any other way to get it?
      M
      MartinHanak24-Ruby III
      24-Ruby III
      March 6, 2020
      @notyourbusines wrote:
      Unfortunately, I‘m a student and I can‘t access that file. Do you know another way to get it?

      Hi,

      use https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page.

        N
        notyourbusines10-MarbleAuthorAnswer
        10-Marble
        March 6, 2020

        Thanks everyone! 

         

        I was able to install Mathcad Prime 6.0 by downloading the full installer and running "PrimeWixInstaller_64bit", which is located in the folder ptcsh0. 

         

         

          M
          MartinHanak24-Ruby III
          24-Ruby III
          March 6, 2020
          @notyourbusines wrote:

          Thanks everyone! 

           

          I was able to install Mathcad Prime 6.0 by downloading the full installer and running "PrimeWixInstaller_64bit"!

           

           

          Congratulation !!!

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