Runtime error running Print Preview

Forum|Forum|12 years ago
November 12, 2013
2 replies
3827 views

I recently re-installed MC14 on a new computer running Windows 7. Now when I try to run Print Preview, I get an unknown runtime error. MC was running fine on my previous computer running Windows XP. Any suggestions?

Other

Best answer by Werner_E

Which maintainance release of Mathcad 14 are you using?

In the release notes I find two entrys concerning problems with page preview:

Mathcad 14 M020

SPR 1425078: Mathcad exits prematurely when trying to Print Preview a non-empty worksheet.

Mathcad 15 F000

SPR 1779925: Fixes a problem with Print and Print Preview in specific situations involving the Microsoft Multilingual User Interface.

Maybe its the first one which you encounter (if you are using a pre M020 version). Updating to MC14 M020 should be free: http://www.ptc.com/support/mathcad_downloads.htm

W

Werner_E

Answer

25-Diamond I

Which maintainance release of Mathcad 14 are you using?

In the release notes I find two entrys concerning problems with page preview:

Mathcad 14 M020

SPR 1425078: Mathcad exits prematurely when trying to Print Preview a non-empty worksheet.

Mathcad 15 F000

SPR 1779925: Fixes a problem with Print and Print Preview in specific situations involving the Microsoft Multilingual User Interface.

Maybe its the first one which you encounter (if you are using a pre M020 version). Updating to MC14 M020 should be free: http://www.ptc.com/support/mathcad_downloads.htm

J

JohnRudnicki

Author

15-Moonstone

I now realize that I asked this very same question 3 years ago when I had to re-intall MC14. Installing the maintenance release M020 solved the problem. But now (with Windows 7) I cannot get M020 to install....Installer just keeps running and running and running....Do I need to install M010 first?