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1-Visitor
April 6, 2015
Solved

strange error

  • April 6, 2015
  • 2 replies
  • 3452 views

Hello,

i use Mathcad Prime 3.1, 64bit Version under MS Windows 8.1 Pro x64. In a bigger worksheet (ca. 20 pages) the following definition leads to an error as shown in the attached Picture:

15-04-06_Screenshot Mathcad 5.PNG

If i copy this definition in a new file, it works properly.

If i delete the definition and copy it back from the other sheet, Mathcad Prime crashes and shut down (very slowly).

What may be the reason for such an error?

Many thanks for any answer.

Kindly regards, J. Dessecker

Best answer by jdessecker

Hello,

all this problems which i have reported in the last days seems to result in a bug: i have disabled the Multithreading-Option and this solves the problems for now.

Kindly regards, J. Dessecker

2 replies

19-Tanzanite
April 6, 2015

What may be the reason for such an error?

The short answer is "a bug". I can't give you a longer answer, because you can't post the worksheet (and since you have prime 3.1 and I have Prime 3.0 I couldn't read it even if you did). We know there is something weird going on in your worksheet, but I have no idea what it is. If you have current maintenance you could ask for help from PTC on this. There is clearly at least one bug that is causing you trouble, so they should help you.

1-Visitor
April 7, 2015

Hello Richard,

many thanks and i will do so.

Kind regards, J. Dessecker

jdessecker1-VisitorAuthorAnswer
1-Visitor
April 7, 2015

Hello,

all this problems which i have reported in the last days seems to result in a bug: i have disabled the Multithreading-Option and this solves the problems for now.

Kindly regards, J. Dessecker

19-Tanzanite
April 7, 2015

Thanks for letting us know the solution.

Did you report this to PTC? if not, you should.

1-Visitor
April 7, 2015

Hello Richard,

support knows it, as you can see here:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS200480

During create my request this article was showed to me as possible solution.

Kind regards, J. Dessecker