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A
Anonymous
November 8, 2009
Question

Suddenly Mathcad 14 won't launch

  • November 8, 2009
  • 1 reply
  • 15723 views
I have been running Mathcad 14.0 M020 on Windows Vista for some time without problems. Now suddenly I get this when I try to launch mathcad: Miscrosoft Vistual C++ Runtime Library Runtime Error! Program C:\ProgramFiles\Mathcad\Mathcad 14\mathcad.exe abnormal program termination Does anyone have any idea what has caused this? Thanks.

1 reply

R
RichardJ19-Tanzanite
19-Tanzanite
November 8, 2009
Have you tried repairing the installation of Mathcad? Richard
P
ptc-22925641-Visitor
1-Visitor
November 8, 2009
Yes, but no joy. I am now attempting a more elaborate re-install under the direction of Tech Support via telephone. Unfortunately I have now exceeded my online license activation quota, and have to wait for a new license file to arrive on Monday (apparently the license server doesn't work on weekends). As it turns out, the CD sent to me by PTC when I upgraded from MCAD13 to MCAD14 does not contain all the files needed to do a complete re-install, so all those files had to be downloaded from the PTC website. I am hopeful that when the license file arrives and I complete the installation, all will be well again, but for now the jury is still out.
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ptc-22925641-Visitor
1-Visitor
November 9, 2009
I received the license file this morning, but it did not solve the problem. So back in the Tech Support queue ...
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