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PB_97201521-Visitor
1-Visitor
June 19, 2022
Question

Installation fail

  • June 19, 2022
  • 2 replies
  • 3699 views
Good day!
After running the installation file (pim_installmgr_mathcad) and after the execution is over - nothing happens and nothing is installed.
Tried all compatibility settings and I still can't install the program.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
June 20, 2022

 Hi,

 

What version of Mathcad Prime and Windows OS are you using?

P
PB_97201521-VisitorAuthor
1-Visitor
June 20, 2022

Windows 11 Pro N, Version 21H2

Mathcad Express - actually don`t know what version, downloaded from the Mathcad Student Downloads

R
rghadge17-Peridot
17-Peridot
June 21, 2022

@PB_9720152,


Could you try downloading Mathcad Express from this link? - https://www.mathcad.com/en/try-and-buy/mathcad-express-free-download. See if it helps.

L
LucMeekes23-Emerald IV
23-Emerald IV
June 24, 2022

Did you follow the installation rules as set out here:

https://community.ptc.com/t5/Mathcad-Installation/Step-by-Step-Installation-Procedure-for-Mathcad-Prime-8-0/td-p/789358

Especially:

"execute/run pim_installmgr_mathcad.exe,  run as an Administrator."

 

Success!
Luc

P
PB_97201521-VisitorAuthor
1-Visitor
June 24, 2022

PB_9720152_0-1656103952060.png

after this step - nothing happens and nothing is installed, the window closes and that`s all.

 

L
LucMeekes23-Emerald IV
23-Emerald IV
June 24, 2022

And you DID run pim_installmgr_mathcad.exe as an administrator...?

 

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