Question
Mathcad Prime 10.0.0.0 crashes when saving or exporting files
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I recently purchased a laptop running Windows 11 Home. I installed Mathcad Prime 10.0.0.0 using a university license provided by my university in Denmark.
The problem occurs every time I try to save or export a file — the application crashes immediately. This happens consistently and makes the software unusable for my studies.
To rule out system-related issues, I have:
Fully reset my laptop (clean Windows installation)
Reinstalled Mathcad Prime 10.0.0.0 after the reset
Despite this, the problem still occurs.